Rocky Mountain Chocolate Factory is a business known for its delicious chocolates, caramel apples, and fudge, as well as its friendly and helpful staff. Customers have praised the store for its wide variety of sweets, including Belgium chocolate fudge and flavorful caramel apples, which are tart, crisp, and help balance out their sweetness. Many appreciate the staff's willingness to assist, whether it’s helping with quick orders, offering tips, or accommodating special requests like slicing apples. The store's employees are often described as kind, gracious, and attentive, going above and beyond to meet customer needs. For example, staff members have been praised for allowing late orders after closing and for their excellent service in emergency situations, such as helping a customer locate their car in a busy mall parking lot. Customers also enjoy sampling the fudge and chatting with staff about the different candies. Overall, Rocky Mountain Chocolate Factory is recognized for its welcoming atmosphere, quality treats, and dedicated team members who make each visit pleasant and memorable.
Very nice man who helped me out however, to pay 40.00 for 10 truffles and they get thrown in a bag and get all mixed up and fall out of their papers was not nice. You could have put them nicely in a box for that amount of money. Not able to rate on the taste yet but this really upset me and then asked for a tip which i... read full comment
June 2024
Who doesn't like to sample fudge or chocolate? OMG, mind blowing! The fudge is Belgium chocolate and the flavors are something your taste buds must experience. The staff was fantastic and fun to talk to about the candy. They are new to the MOA, and I'm glad to have sampled and brought some favorites home.
October 2023
So many yummy options to choose from! Plus the staff was super friendly. Definitely recommend to all the MOA goers looking for a sweet treat!!!
