-
June 2023 by Mrs. Higher Powers
❤️
-
January 2023 by Xu Dong
rude service. The guy was looking at people very strange. Bad experience here
-
March 2022 by Alex Landons
Good store. Small selection of mens shoes but quality. All the ladies working are nice and helpful despite how busy the store is and really took the time to help me out. they didn’t have the size I needed ordered it for me with free shipping which was very kind of them.
-
February 2022 by Jasmine Williams
Never received my refund , told me I could be refunded back to my card when I first put purchased and that it would go back automatically but then they expected to come to the store while I don’t even live in that state what happenes for tourist they expect us to fly back , my ordered was messed up and never recieved my money
-
November 2021 by Jessica Miller
Steve Madden shoes not stand by their product. You can't return shoes even if you only wore them once and you can see in the pictures they were not dirty. They were so uncomfortable and gave me blisters after wearing them for 2 hours. Steve Madden used to be one of my go to shoe stores, but I will never buy another pair.
-
October 2021 by Bella Sande
Was nothing but nice to the workers and bought a $100+ pair of heels, the workers were incredibly rude and had horrible attitudes. I was shocked … never write reviews but this literally put me in a bad mood. Would give 0 stars if I could.
-
September 2021 by Ty
The black girl who’s always working has the best customer service I ever came across!! She runs the store so we’ll!
-
July 2021 by tyqwanda s
The black girl who’s always working has the best customer service I ever came across!! She runs the store so we’ll!
-
March 2021 by Andrew Franklin
Great customer service!
-
February 2021 by lps sunset
Got a really nice pair of shoes at a good price and the quality is high.
-
January 2020 by Danielle Esterley
Shoe zipper broke so they can only offer in store credit because they were worn?!?Can’t use the store credit online, and they don’t have sizes for most shoes. REALLY?! I’m obviously irritated.
-
January 2020 by Christian Garcia
Love there product there customer service is so bad I would much rather buy the shoes again instead of going into this store to exchange or return them they treat you so disrespectfully and don’t want to help you avoid at all cost
-
April 2019 by SAMMIE VANN
Cute little store with a large selection. Staff are very nice.
-
December 2018 by Sara
I had high expectations for Steve Madden given the brand is so well established. this store is less than average for selection and quality.
-
July 2018 by Taylor Graw
I had a great experience at the Steve Madden store at the Mall of America. The sales associate, Trisha, was very helpful and gave me excellent service when I was struggling to find shoes in my size.
