-
March 2024 by Leslie Nchumuye
Don’t do a return!! They refused to give the refund to my card and told me I could only get in store credit back and then had an attitude that I was returning items too big for my son, because THEY sent the wrong size clothing that I ordered. I didn’t pay with in store credit. I should have been able to get a regular refund back to the card I paid with and not store credit. Worst store ever..! The store is so nasty, dirty, and clothing rolled up and crammed everywhere and the employees are so rude to everyone. They have an attitude like you are annoying them if you ask a question. 3 employees there and all 3 were on their phone while I stood there for 10 minutes to make the return and then they acted annoyed because they had to do my return. I think getto is better than this place !
-
March 2024 by LaDonna Lindsey
The worst customer service I have ever experienced. No professionalism at all. Closed my credit account immediately!
-
February 2024 by Liz Star
This place is probably great if you have a kid ages 4 through 16, which comprises 99% of the clothes they sell. But if you have a 2-year-old like me, there is one narrow section devoted to ages 1 through 5 and everything is slapped together in there. There's so much stuff shoved in the aisles you literally cannot get through with a stroller.
-
January 2024 by Diane Thao
Horrible service. Ordered an item. Was calling for two days but no one answered my calls. Waited at least 5 mins each in calls.Don’t plan supporting this store.
-
December 2023 by Green Beastie
Cancelled order with no warning, automated service provides nothing helpful.Funny how a business that refuses to cancel orders, can cancel your order because they sold something that wasn't actually in stock.
-
December 2023 by Yuridia jimenez
orst customer service, i was buying a lot of stuff to take them with me over seas , and the people who works there , unprofessional , they make me feel so bad about my self , like they doing me a huge favor by check me outplease change them ASAP
-
December 2023 by Michelle Chesterton
Very mess unorganized and very hard to get around the store as there is no system to how they have the clothes there maybe a sign that says what sizes or area your in but man does this place need help
-
October 2023 by Sallie Zettervall
On hold over 10 minutes, on hold over 15 minutes, cut off after waiting and sitting on hold. Over 2 hrs. trying to get ahold of them. Nothing accomplished. My package wasn't delivered. Fed Ex said to contact them. I did. They said wait. BAD, BAD, BAD PLACE. I will never buy anything from them again
-
September 2023 by Nakell W.
Lisa xiong you sound real stupid first off it's a clothing store not a playground for a kid to run around duh goofy and two if a co-worker is making a public service announcement for someone to get their kid then wats the problem then and u need to work in retail before you talk about the workers their if u don't like there store then apply.
-
September 2023 by Lisa Xiong
It’s the GHETTO of the mall! The store is a disaster, boxes all over the back of the store, hangers piled up, and fitting room is closed. I needed to try on a shirt for my son and the fitting room was closed so I took him to the corner to make sure no one was looking and all the sudden a worker started yelling that we can be at the corner. Then she raised her voice at another family saying “no running” to a child! Like obviously this is a children store, what do you expect??!!! Messy store and rude workers.
-
August 2023 by Ashley Lukaswicz
Customer service is the absolute worst. Trying to get ahold of someone is a process & I had to do it twice because the first time they didn't even refund me my items.
-
August 2023 by Tony T
Here for a store pick up . It’s 10:19 store opens a 10am . Still not open
-
August 2023 by BonniejoRealtor Banek
If their was a negative number I would have clicked on that. No one is ever there when they say they are there. Zero customer aervice.
-
April 2023 by Bryan Losness
Place is a disaster. Good luck pushing a stroller through that store. Also, their return policy is a joke.
-
March 2023 by Aliyah Boss
Two very rude ladies just yelled at us ? they said they had 10 minutes to close, I am sure one of them could've came to us and said that nicely instead of Yelling across the store. Iam certain one of them yelled "yo"