“Manager Heidi is the best. I know her crew cares about her and I have always felt she cared about me personally. Most of the staff recognize me when I go in and I know it's because of Heidi.”
“I have been a member for a few years now, and I have always had great experiences banking with MMFCU, especially the brainerd branch. Everyone is super friendly and willing to answer questions. I just got my first auto loan from them, and everyone I worked with was understanding and very patient with me. Even when I called into the branch with general questions about loans, everyone was super pleasant and provided very helpful information. Aaron was my loan officer, and he was super available and responsive with any call or email I sent his way. There was a little bit of a mix-up during the process, but we were able to talk through it, figure out where things went sideways, and get everything settled and figured out! Aaron also helped me make sure I had everything looking correct and in place. Thank you, Aaron and everyone at MMFCU, for everything you do!”
8:30AM - 5PM
200 S 6th St, Brainerd
Banks
“I switched over to MMFCU insurance last year from progressive because of the huge discount it got me. This year, I received my autorenewal letter and the new quote was significantly higher. It felt kinda defeating but I didn't have the time during the day to call or reach out. Then I received an email from Alex saying he requoted the policy because he noticed it jumped up. I'm back to saving money and I feel so seen. Not that Im another policy. Thank you Alex for your kindness and going the extra step for your members. I definitely felt it today. This is why I will always choose MMFCU.”
“First lobby visit and this location and it was a fantastic experience. I was greeted by Karissa and asked how the she could be of assistance. She was very helpful and took the extra step of making photocopies of the checks I was depositing. All around great service!”
“We received exceptional service from Tricia Freeman for a complex family matter. She devoted additional time to solve several complex legal issues I was having for two vulnerable members of my family. Her knowledge and professionalism was impressive. We also received attention from the branch manager who checked in. It is very much appreciated during a difficult time. Thank you!”
“We worked with Ben Berghuis at Neighborhood National Bank in Brainerd. This is our fourth time purchasing a home, a first at Neighborhood National and we were beyond impressed.
Ben works so hard to get your loan across the finish line, making himself available and supporting you through the process by answering all of your questions with patience and grace.
We worked exclusively with Ben over the phone, but decided to work with him over other lenders because of his kind and competent demeanor. We truly felt like we had a 'friend' with us during the mortgage process.
We would recommend Ben to anyone that is purchasing a home!”