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February 2024 by Sheryl Lemm
I visited the Cricket Wireless Store today. They were helpful in making adjustments on my phone except when I try to go into an app. I have to press the app. several times to get in, this problem wasn't solved. Very frustrating. When your phone is having issues you have to send your phone to Cricket and they decide if your phone can be repaired before they send you out a replacement. Due to this policy, I will have to look for a cellphone provider closer to home.
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December 2023 by Liz Entwistle
To who it May concern Mike Johnson out of the cricket brainerd location is one hell of a guy he's always quick with answers and he's always very courteous when you come in always recognizes you even if there's an align he makes you feel as if you are family
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November 2023 by David Morseth
Great service and what a blessing to get acp phone and such
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August 2023 by Erica VanHorn
I changed from straighttalk to cricket. I was afraid it was going to be a hassle, lmao Mike helped me out and was so very patient with my questions! Mike was training a gentleman at the same time and I have to say that Mike and his trainee rocked today.!! Best part of switching I kept my number. Cricket give Mike a raise for putting up with a scattered customer!
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July 2023 by michael Borchers
Worst customer service in the world for me being an existing customer if it was not for littlefalls cricket confirming what I thought about the accessories that we need to buy them so thank you brainerd will never go there again but thank you little falls for selling me the phone I wanted
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April 2023 by Natasha Yasgar
I went in today to talk about my son's phone. Without even looking at the phone, we were told there was nothing they could. I was actually planning on buying a new phone for him, but she brushed us off. I walked out upset and went to a different phone service. I am done with Cricket due to their very poor service.
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February 2023 by Jesse J
Last year I was here and bought a phone. The sales rep was smart, friendly and helpful. I was also into the store 2 weeks ago and the sales rep was missing a few teeth, had a foul body odor, and when I asked questions about the phones and plans the sales rep frequently responded "I'm not sure".Also semi-confusing parking situation for customers.
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January 2023 by Jessen Alexander
Friendly and very helpful staff.
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April 2022 by Nancy Berube
Awesome service thank you
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April 2022 by Victoria Dahl
Andrew is very helpful!?
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March 2022 by Wayne Campbell
They were helpful
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September 2021 by Kathy Taplin
In & out, fast competent service!
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September 2021 by Holly Marsh
This sales clerk was extremely sarcastic and I found it to be super rude. I will NEVER switch my service over to cricket due to this woman's lack of customer service skills.
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August 2021 by Tom Endriss
Just fine. Quick and easy. Got the woman a new phone, added it to my account. Real quick!
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August 2021 by Maureen Christopher
Very nice. Accommadating. Solved issuesHighly recommended
