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October 2025 by Kristine Cornellier
Liz was very friendly and informative. Very knowledgeable about the company. Wish everyone was as great as her!!
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July 2025 by Thomas McDonald
Liz did a wonderful job!
Helpful, knowledgeable and direct!
Thank you for your help!
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July 2025 by Anthony Beastmode Christopher Bouchard
Great people, recommend them. Make sure you deal with mr. Gene farone
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January 2025 by Tim Speier
Easy experience with local people. Would recommend
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September 2024 by Rhonda Carlson
Liz was fabulous and so helpfull!! Thank you!!!
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July 2024 by Heather Dunbar
Liz was very helpful with our storage needs
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September 2023 by Dean Forchas
Very friendly and efficient people to deal with. Would highly recommend contacting them if you need temporary storage.
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August 2023 by Terrance Gray
Super friendly! Great, fast and efficient! Definitely recommend stopping by and seeing Gene and Liz!
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June 2023 by Emily Hauser
Staff was very friendly. The process to rent a unit from out of town and get this ready for our move was easy and went well.
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May 2023 by Wanda Stella
Liz was so helpful to me in securing a storage unit and returning my calls right away. I was stressed out about the move in the first place. But she was very thorough in explaining what needed to be done. Went very smoothly. Thank you Wanda Stella
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March 2023 by Mike V.
AVOID THE HWY 371 BRAINERD LOCATION!!! I started out as a customer with the previous company....Lake Region Storage.... before US Storage bought them out. Lake Region was a professional, affordable, good storage facility. Then the greedy, incompetent liars of US Storage took over. First, they tell us about the change of management and assure us there will be no change in rental prices. Literally, days later....we are informed rental prices will go up! They promised all kinds of improvements to the facility....that never happened. But here's the kicker.....US Storage raises rental prices every 6 months! What company in America does that?!! Look at their website....not only are their prices RIDICULOUSLY HIGH....but they actually charge more money for smaller units! What retard charges more money for smaller space? They constantly nickel and dime you with insurance and other fees. I talked to the Regional Mngr who claimed he uses an algorithm to decide if prices will go up or not. He told me maybe my price won't go up every 6 mos.....that was a lie. I've endured 4 cycles of my price going up each time. He claimed he needed the money for improvements and higher costs which was BS. A company raising prices 4 times in 2 years is just blatantly greedy! So, I had had enough of this shitty company and left! Oh, but the horror-story doesn't end there! I give my new address to the office receptionist for my deposit check to be sent to. She never put the address in the computer and their acct. dept sends the check to the wrong address! So we get the right address to the acct. dept and they're too stupid to write down my address correctly and the check doesn't get to me again! Still waiting for the deposit check now....the 3rd time! If it doesn't arrive again, I'll be taking these worthless assholes to arbitration! Avoid US Storage and the 371 Brainerd location AT ALL COSTS!!!Always remember....anytime a company you pay a bill to gets bought out, your bill will go up.....guaranteed!! I've seen this with US Storage, Directv and countless others. These greedy a-hole companies make the customer pay for the buy-out with the bill-increases. Congress should put a stop to that!
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March 2023 by thecool51
Very nice pepole
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February 2023 by burnsbr87
Fully paved facility and easily accessible, nice to not worry about mud everywhere.
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December 2022 by Tyson Kramer
Great experience
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May 2022 by Clark Backstrom
Just rented a unit and have to give a shout out to Gene for the great customer service at the Brainerd office. Thanks.
