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November 2023 by Andrew Johnson
Beware there ATM charges 5.50 to pull money out not 3
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September 2023 by Sandra L B.
Sex Female I like Wells Fargo in Brainerd. They all great you every time you come in. That makes you feel welcome I work with Tricia. She is so helpful and tries to inform you of everything I also worked with Elisa. And she tries to do her best also to help you. I would highly recommend Brainerd Wells Fargo
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July 2023 by Logan Sommer
What kind of bank doesn't open until 9am? The one that adds surprise fees to your account without your knowledge! 0/10
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September 2022 by Dan Lee
One employee here always remembers and makes me feel welcome here. The rest are quite rude when I walk in once every few months. Place doesn’t make you feel welcome at all. I will be changing banks soon for sure.
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March 2022 by Lazaek -
Staff were very helpful & took extra time to make sure I understood my banking options.
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December 2021 by Jennifer SBartolo (JSmiley)
Front and back are very ample of space even the drive threw is great.
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October 2021 by Cat B
Now there is a new rule that you must make an appointment ahead of time to get in your safe deposit box. Seriously?? If personal bankers don't have 5 min to do this on demand, WF should stop being cheap and hire more staff.
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September 2021 by Jayson Tuma
20+ year customer, needed a sheet of checks printed since I’m on the road. They would only do it if for a $3 fee. Rude “manager” Leanne says Wells Fargo does not and can not waive the fee nor is she able to do so. News Flash, other Wells Fargo branches have waived these fees. It’s the little things like this with large banks that make you ask yourself why you still bank with them. And to top it off my wife just closed her account with Affinity Plus before we headed to Wells Fargo. So if you’re local to Minnesota, especially Brainerd do yourself a favor and bank with the nice people and community of Affinity Plus.
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August 2021 by Catherine Google-user
Now there is a new rule that you must make an appointment ahead of time to get in your safe deposit box. Seriously?? If personal bankers don't have 5 min to do this on demand, WF should stop being cheap and hire more staff.
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July 2020 by Breanna Hindi
I've yet to have any issues here. Very friendly staff, friendly service. Both before, and during the COVID outbreak.
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June 2020 by Jessica B
Drive thru wait times are unbelievable. If you have 4 lanes open, you should have adequate coverage for all lanes. Wait time is never less than 15 minutes.
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May 2020 by Justin Morris
I tried to close my account and I got three completely different answers. Sounds to me like Wells Fargo needs to do a better job training people especially during this virus situation.
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March 2020 by Joe Gulso
I've been waiting 20 minutes to deposit two checks from a company I have already deposited probably over 20 checks from them. They said they're not sure they can deposit them, the Lady said she thought I was trying to commit fraud.
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November 2019 by Peter Carlson
Helpful workers, but not actual financial advisors.
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August 2019 by Denver F
I have been to this branch many times over the years. I must say, I get irritated when I walk in the branch as their is a banker at the door to ask you pretty much ask why you are there and state your business. I don't appreciate this, some of the staff are very friendly and helpful but I don't like being interrogated nearly every time I set foot in this this branch.
