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December 2025 by Kevin West
I had this installed in my vehicle and honestly expected there to be a lot of issues given the reviews but it has been almost perfect with zero problems. As long as you follow the directions and take care of your equipment it should work flawlessly. I’ve been in the program going on 5 months now and thanks to Intoxalock my license is reinstated.
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January 2025 by daniel yancey
very professional and honest I recommend them for your car repairs.
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December 2024 by Zachary Miller
Most god awful company. I’ve had one person after 2 years actually work with me but it was a 10 dollar difference. To others on an assistance only pay $40 a month and I have to pay $40 plus $115 monthly also $250dollars in car batteries now because this device destroys your vehicle. This company doesn’t care about you or you driving safe it’s them lining their pockets off your mistake. Their device destroys your vehicle and bank account. Why does one person pay 115 a month but another has to only pay 40. Bullshit company. THEY DON’T CARE FOR YOU . They quote on the web page it is $125 to have it installed! It cost me $400
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October 2024 by Therese Copeland
The manager Mathew was THE BRST - so kind good and knowledgeable , patient and good altogether
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September 2024 by Shari Brisson
The one thing I hate about intoxalock is after you sign up you're never able to talk to another live person again, everything is automated. In the beginning you can talk to an American about having it installed but once you've got the number attached to the account, you're no longer able to talk to a representative.
Also the intoxalock compared to other devices is way too big and not being able to take it in the house in the winter when it's cold in Minnesota is another huge inconvenience. I wish I would have went with another company and would not recommend intoxalock.
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September 2024 by good Hassam
Cust service us non existant after holding for 45min. Drains batteries from constant monitoring, even when parked, rates are higher than quoted
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February 2023 by Jerry Smith
Fast and efficient service.
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May 2022 by Jessica Graber
Well when I first spoke with my representative from intoxalock, everything seemed great. He set up my appointment to get the device installed and quoted me a price of 125 dollars plus tax. However, after I dropped my vehicle off the auto shop called me and advised me it was going to cost me over 250 dollars to install the intoxalock. Needless to say I wasn't at all happy that the installation more than doubled in price. When I picked up my vehicle after the intoxalock had been installed, I was informed by one of the employees from the auto shop that the representative who had set everything up for me hadn't filled out his portion of the paperwork. They said that the representative was supposed to have detailed notes on my invoice and it was left blank. So my advice is to call whatever auto shop that's going to install your intoxilyzer to make sure you are quoted the correct price and all the paperwork is filled out properly before taking your vehicle home.
