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January 2024 by Jason Szymarek
Wouldn't take it anywhere else now.. I see a 1 star review of this place would not take I'll take that with a grain of salt because if you had two recalls and an oil change that's roughly going to take about 3 hours so exactly about amount of amount of time that this should have taken .. .. they are not a scam. They got me a rental from enterprise free of charge ( only a $50 deposit + that I got back ) for over two weeks ..So this place is legit disregard any negative comments or haters !
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January 2024 by Chad McSweeney
Great service!
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January 2024 by sandy Kennedy
They got me in in a short notice and were kind and efficient
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January 2024 by Scott Albrecht
Pat seyko is awesome
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January 2024 by Chris VanHofwegen
Ryan and the team are fantastic!
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January 2024 by Billy Yang
0 stars if I could. Everything is bad here. If you purchased a car here good luck getting a hold of them when things go bad. And don’t get me started on the customer service. Your best purchase will be elsewhere.
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January 2024 by Lana Park
I came in for a grease/oil/filter appointment. I was sent an estimate in an email while I was waiting. The total was $98. I was livid. It usually cost around $40-60. The person checking me in didn't know what kind of motor oil I wanted so I told him to look at my past appointments. I will not be going back there.
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January 2024 by Lin Wolf
Great people and service!
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January 2024 by Sophia Hanson
Super friendly and timely
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January 2024 by Amanda Lindberg
Terrible experience - took my SUV in for 2 outstanding recalls and an oil change. Was told it would be approximately 1.5 hours. After an hour or so, I was informed my car battery was testing low and I would need a new battery. Trying to decide if I wanted to install it myself, I told them no then quickly changed my mind and informed several of the service employees(as mine had disappeared on his lunch break) that I would indeed like my battery replaced (skipping the headache of having to do it myself). They acknowledged that they would inform the technician. After 3 hours of waiting, I see my car pull back into the service area and am left waiting another 20 minutes before checking out, only to find they did NOT replace my battery. I figured that was what was taking so long. If I had known the recalls and the oil change would take 3 hours I wouldn't have waited around. When I left I headed directly it Interstate Battery to purchase a new battery and had the employee test the battery one more time. The test comes back GOOD and my battery was perfectly fine. Tried to call the service manager at Walser several times and never was able to get a chance to talk to anyone. What a scam... treat your customers better. I will not be returning for any services at this location... absolutely terrible.
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January 2024 by Steve Weimerskirch
Very efficient and detailed in their assessment.
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December 2023 by Tiffany G.
I bought a car in November 2023 and sold it shortly thereafter due to other life circumstances. When I traded this vehicle in for another vehicle from VW Burnsville they told us the car we traded in had been stolen earlier that year. Walser never shared this information with us which was disappointing.
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October 2023 by c Lindner
My wife and I truly enjoyed our buying experience at Walser Hyundai of Brooklyn Park. Ryan Leisgang and Justin Beyer were nothing short of a top tier sales staff with their no pressure, no sales pitch style. The environment was very clean and welcoming with offerings of free water, coffee and espresso. The ease of the whole process of buying a new car from Walser Hyundai was so pleasant and unlike any other dealerships we have experienced in the past. We are excited with the purchase of our new 2024 Blue Hyundai Tucson SEL with the Convenience Package and look forward to many more years of excellent service with the folks at Walser Hyundai of Brooklyn Park. Again, thanks to Ryan and Justin and all of the staff!!! ? ?Chad and Cara LindnerChamplin, MN
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October 2023 by Mellen
Gorgeous new facility. Plenty of space to relax while you wait for the vehicle. Super clean lobby and bathrooms. very helpful staff once they're available to greet you.
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September 2023 by J K.
On Sept 20,2023 my wife and I stopped in to Walser Brooklyn Park to find our next car. Wanted to check out a Hyundai Santa Fe Palisade. Walked into the store to look at the new cars and was not greeted. After determining there was no palisade in there we asked the receptionist who were all these people in there and she said they were all sales people. All of them were sitting at a computer station and none seemed interested in a 'Walk-In'. I asked in they had any palisades in stock and she said she didn't know. Then she yelled something to some one in the back and a young women walked up. I had to ask her if she was in sales and she said yes so I asked her if there were any palisades in stock and she replied that there should be. I said we'd like to see one and di she know where one was. She said she didn't. She said we could go look for one out in the lot because they looked just like a Santa-Fe. She only wanted to get back to her computer station I guess and left us to do our own looking... We left.