Advance Auto Parts, located at 631 Ryans Way in Buffalo, is a go-to destination for automotive aftermarket products and services. The store offers free services like battery testing, engine code scanning, and battery and wiper installations with purchase. Customers appreciate the knowledgeable and friendly staff, who go above and beyond to assist. For instance, the General Manager quickly arranged for a replacement item during a warranty exchange, showcasing exceptional customer service. Team members are known for their problem-solving skills, helping customers identify issues with their vehicles and ensuring they find the right parts. Many reviews highlight the helpfulness of the staff, with one customer praising a team member for her eagerness to provide assistance and product knowledge. Another customer shared a positive experience with a team that patiently replaced a corroded battery in cold weather. Overall, the store maintains a reputation for delivering great service, even during busy times, and is recommended for anyone in need of automotive parts or advice. Additionally, signing up for the Speed Perks loyalty program allows customers to earn points toward discounts on store items and gas at participating Shell stations. With the option to shop online or call the local store, Advance Auto Parts aims to meet the needs of every customer efficiently.
They had the part I needed tested the old alternator and even got an air filter for my truck on discount. However personal hygiene of the staff could have been better.
March 2026
Went to get new batteries for my truck. Alex and Andrew helped me out and installed the batteries for me. Very professional and pleasant attitudes from both of them! Left with confidence that the job was done well!
March 2026
Noelle was simply awesome. She quickly changed out the battery in our car remote, then put it back together. She found us a second key for our Blazer as well!