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January 2024 by Jess Nowak
Great customer service
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August 2023 by Katie Novotny
Tried to get a business account signer transferred and was at the branch for over 2 hours only to call two weeks later and find out they missed a signature. Was told by the branch manager I would get a call back on what to do and nothing, no call, no follow up, nothing. Tried calling the branch all day and no one answers!
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July 2023 by Jared Floding
Great staff.
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July 2023 by Joshua Swanson
Trying to call this branch is awful 7 times on a Friday and six times on a Monday no one? Just waited through the automated system to speak to an actual person they pick up and immediately hang up.
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February 2023 by Chris Page
Been here a bunch of times. Every time the service is first class.
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August 2022 by Kim Cady
It’s beyond time to have banking as convenient as it was before Covid.
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July 2022 by thomas allen
My favorite bank to go to.
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July 2022 by Adeline Miller
Sandra was so helpful and nice!!
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June 2022 by Bizzenson
They usually have 2 ATMs open. I think they're 24/7.
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March 2022 by Kristin Emerson
Overall I'd like to give this location a good review. However the last 4 or 5 times I've been there I've gotten stuck with the same teller. She's slow, apparently doesn't know what she's doing and has to ask everyone else what to do, and asks me invasive questions in order to cash my checks like where I'm employed, what I make for income, what my job title is, how long I've been employed there, my SSN, how long I've lived at my current address etc. No one else at this bank or any other bank does this and I've cashed checks with other tellers since she's cashed mine and haven't been asked such things despite her claims that these questions are required
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November 2021 by Charlie Koch
Wait times here are horrible, whether you're going into the lobby, or using the drive-up window.... Tellers don't seem to be in any sort of a hurry to speed things up. I was just there, and there was a line in the lobby out to the doors. 2 tellers working, while one went to the break room to take a break. Manager sitting in his office surfing on his phone. Wow, what a joke.I make daily deposits for my company over at Old National and never have to wait. Both inside and the drive-up is very fast. I'm thinking maybe it's time to move my personal accounts over there as well.
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August 2021 by Eric Hart
I've been a Wells Fargo client since 1998. House loans. Car loans. Private Loans. Business Loans. Checking Accounts. Savings Accounts. Business Accounts. I don't feel like they owe me anything...I know how it works (they only care about your money)...but the LEAST they could do is provide semi-mediocre service. I walk into the Buffalo branch at 2:15PM today. There are five tellers (only one of them helping someone), two managers in the adjacent office (neither with a client) and three "bankers" at desks (none of them with clients). I ask if someone can help me set up a Teen Checking Account. I have all the necessary documents...literally everything I need. Their response: "You need to make an appointment online." I assume that means I can get right in today, I mean LITERALLY NO ONE is doing anything. Nope. "One to two weeks," they tell me. HOW DO THESE PEOPLE HAVE JOBS? Wells Fargo is an embarrassment to banks everywhere. Time to find somewhere else to keep my money.
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July 2021 by T
If you want to wait half an hour and move 3 spaces in the drive thru teller lane, then this is the place to be. So frustrating. Seems as though everyone took lunch at the same time except for maybe 1 or 2 people is my guess.
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July 2021 by Annette Marshall
do they ever answer the phone? no! they don't:)
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February 2021 by Daryll Stenberg
very helpful in getting money from the card government sent for the $600
