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April 2024 by Dawn Olson
I ordered a large container for my shipment to Tampa FL from Minnesota. Drop off and pick up has been great. Container has yet to be delivered so I hope I can continue with a good review. Pricing transparency is not so good. Salesman quoted me and I told him that it was too much. We agreed on a price at which time I told him the cost could not exceed. Now I’m charged with an additional $400 fuel surcharge. In the fine print after I agreed to a set price….my order # is 2932063
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April 2024 by Pamela Heifner
Excellent delivery & pickup. Amazing service from Ericka!
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April 2024 by Sarah Leseman
I am in awe with how amazing this company is ! They are so flexible and communicative that it has made moving and storing our furniture/items a breeze. My fiancé and I are sold our current home, and then moved into a new house with about 2 weeks inbetween. It was a no brainer to go with 1-800-packrat because they dropped off the containers, picked them up and stored them locally, then brought them to our new house when we moved in! Super reasonably priced as well! Will be recommending to EVERYONE moving or in need of short (or even long) term storage.
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April 2024 by Mike Wood
Thank you for the great service. Erica was awesome!!
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March 2024 by Linda Carpenter
I moved in june 2020, in the middle of the pandemic, I loaded up the pod, I was not informed that they are not cleaned after each usage, after delivering it to my new location after a few hiccups with my closing date. Each time charging me alot of money for changing the delivery dates after moving my stuff in new location, any furniture withcloth, such as mattresses , couch etc. Smelled really bad, also my mattress had bed bugs. If you choose to go this route make sure you go into pod with a good disinfectant and spraywasher! ! I ended up having to get rid of some of the furniture because of the awful smell. Also I unloaded things very quickly within 4 days. Company allowed me a month, I asked them to come to get pod. They had no one to pick up pod. It blocked my driveway for 3 weeks. I hate moving,
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February 2024 by Daniel Dietz
Hands down some of the best customer service I’ve ever had. Always polite, helpful, and go out of their way to assist us in our move.
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January 2024 by Amanda Revell
Choosing Pack-Rat for my move was a fantastic decision. The team was not only punctual and organized but also went the extra mile to ensure my move was stress-free. I'm impressed with their professionalism and highly recommend Pack-Rat Moving Services for anyone in need of a trustworthy moving company.
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January 2024 by Iszacc Nunn
Pack-Rat moving services provided exceptional service at a reasonable price. The team was prompt, efficient, and ensured all my belongings arrived safely. I would highly recommend their services for a smooth and reliable move.
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January 2024 by Nelson Campbell
Pack-Rat Moving Services is a top-tier moving company. The team's efficiency, friendly demeanor, and attention to detail made my move a breeze. I highly recommend Pack-Rat for a stress-free and positive moving experience.
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January 2024 by Gaar Claybourne
Pack-Rat's movers are the architects of tranquility in the otherwise chaotic world of moving – their expertise and commitment to customer peace of mind make them the top choice for relocation
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January 2024 by Laurel Houses
Kudos to Pack-Rat for their exceptional customer service. The team's professionalism and commitment to excellence made my local move effortless and efficient.
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November 2023 by Isabel Santiago
Pack Rat is a standout in the moving and storage industry. Their team is highly professional and skilled. They took the stress out of my move, and their storage solutions made the entire process seamless. If you want a hassle-free experience, choose Pack Rat for all your moving and storage needs.
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October 2023 by Melissa Bartz
Our initial experience having the storage units delivered and picked up was good. We chose to have the units stored. Now, we are 2 yrs later when trying to get our units locally delivered and we are gate kept by Corporate packrat from being able to reach this local facility.We are hoping for a 9am delivery tomorrow but not able to get into contact with the facility. The company originally promised that time. Upon calling back today, they said AM slot is the best they can do. I have 8 friends planning on coming out tomorrow. Very disappointed.I will update my review based on how this goes.
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September 2023 by professor granpa
No staff of site to help locate storage pod, but they do have a phone number to call
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June 2023 by William Reid
As they said, fill it, call us, don't need to be there. I have all the keys.Now, we shall see how delivery goes in a month or so....
