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October 2023 by Linette Arndt
Nicest most helpful group I have ever had the pleasure of dealing with. Go above and beyond in customer service and satisfaction!
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September 2023 by Monica Buisman
I was pleased with the atmosphere of the place. disappointed that I had to wait for the part to be delivered since I made the appointment a week and a half in advance, it was just an air filter, It made my wait time 2 hours. I will be back.Service: Air & cabin filter replacement
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September 2023 by Hassan Muse
Their prices were reasonable, and they managed to service my car promptly, which was especially impressive since I had been involved in an accident. I was genuinely impressed with both the staff and the quality of the work. I highly recommend returning to this place for service.
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August 2023 by Holly Hoehne
The staff were very accommodating. I didn't have an appointment and stopped in to see if they could help me with a tire that won't hold air. Unfortunately, they were unable to repair the tire due to the location of the nail in the tire & they informed me I would need a new set of tires for my Jeep Grand Cherokee as it's all-wheel drive. Lana (??) at the front desk was very professional & communicated with me as the staff assessed my Jeep. I would highly recommend Burnsville Auto Repair to anyone!
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August 2023 by Norton Lawellin
I had an appointment. Within 5 minutes of when I dropped the car off, they had it in the shop! By the time I got home, there was an estimate for repairs. Fair price. A few hours later, work was complete, and they called. Car is working perfectly now. Nice people and good work!Service: Brakes
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August 2023 by Roger Titus
I came in with a problem with my tire going flat, they seemed to think it was a seal problem and resealed the tire. I thought it was good, but 15min later low tire light on and air pressure down, came back Anthony said we will fix the problem. they did find a hole that had been punched, so they did fix that problem at no charge, Very friendly and knowledgeable person
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August 2023 by Derek Bogren
Had an appointment for an oil change. Then when I showed up they said there wasn't an appointment in the system. When they said they would try and get me an oil change anyways they then told me they couldn't put my car on the lift because of the way my car was designed even though I have had multiple oil changes from there in the past.Service: General repairs & maintenance
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July 2023 by April LaFlex
I have been going to this shop for many years. Always had amazing service! This last time it was awful. The service manager did not communicate anything to me about what was wrong with my vehicle before he ordered parts and worked on my car. So I paid for things that I necessarily didn’t need to get done at this visit. I left a message to speak with the owner. Never received a call back. I called to ask about my vehicle and the person who answered said they were closing the shop in 3 hours early and was swearing on the phone about the service manager. Certain things were not done at my visit I have to go in another day. They had my car for 4 days. It’s been the worst experience!
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June 2023 by James R.
Taking into account, the problems that are facing businesses today, Burnsville Auto Repair did a professional and courteous job minimizing any and all the problems that existed. I would highly recommend for you to give them a try.
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June 2023 by Cristy V.
super helpful and friendly crew. always ready to answer my questions! love them!
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June 2023 by Jason Picone
I went in to get an oil change and was extremely happy. Much better priced than any other place I’ve been and they didn’t try to up sell me on things I don’t need. The staff is very nice and helpful too.
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June 2023 by Alex Grondin
Last shop I took my car too way over tightened and rounded the oil drain plug. They were able to get it out and replace the drain plug. We’re very professional as well.
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June 2023 by Donna Glasrud
I do all of my service work here on my pick up. They are excellent and trustworthy.Service: Oil change
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June 2023 by Rachel M.
SCAMMERS! DO NOT GO HERE!!I should have written this review 3 years ago when it happened, but I still cannot believe the audacity of these people. I bought a 2003 Mazda Miata and brought it in July 2020 to get a vehicle inspection just to see where the car was at with maintenance. I made an appointment and dropped it off with my step dad. Later that day they called me to go over everything from the vehicle inspection and ONLY mentioned that my tire tread was low and that I would soon need an oil change. I said great I will come by to pick it up, which I did with my step dad again. He drove the Miata home and let me know that the check engine light was on and that it was VERY jerky and not running the way it was before. I called the shop the next day to let them know about this as it wasn't mentioned when they called me to go over the inspection. When I let them know, they said to bring the car in again and they would take a look at it. After they did, they called me back to say I need new spark plugs, wires, and a whole bunch of other things that were NEVER MENTIONED BEFORE. I asked about the check engine light, and they said that it was already on when I dropped it off the first time. I know for a FACT that it was not on before, and even if it was, why was it not mentioned to me when they were going over the vehicle inspection with me??? They denied doing anything wrong and I was forced to pay over 600 dollars to repair what THEY PURPOSELY BROKE. I should have threatened to get a lawyer and sue them because this was just a scam to get more money out of me!
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May 2023 by Toni Conner
Took time to explain & help me with my car issue! Great service & customer service!Service: Electrical