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January 2024 by Randy Ferris
The car was great and the customer service was fantastic. Coren was very helpful and kept me informed and updated.
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January 2024 by Elizabeth Pilarski
Had an issue with the price quoted from the call center vs. the actual price from the location. Whitney S. at the Burnsville Enterprise handled the situation kindly and professionally. I applaud her taking the initiative to make it right immediately. Thank you Whitney!
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January 2024 by thomas dauffenbach
Good service. Friendly but tough location to get to from the south.
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December 2023 by Poorana Chandran
Awesome staff and serviceThey gave me a nice Camry car and it ran fantastic
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November 2023 by Hailey N
Really smooth pick up and drop off! Employees were very friendly and went out of their way to make sure we were happy with our rental.
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November 2023 by Lashonda Merchant
Chia has went above and beyond to put me in something I love. We’ve been here a few times and left very happy. Kofe and other staff are amazing and welcoming always!
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October 2023 by James Perras
I was in the unfortunate situation of needing a vehicle due to an auto accident. The team here at Enterprise took care of everything, reached out to my insurance to get coverages and even met me at the body shop. Overall a great experience with everyone on the team there. Whitney was very knowledgeable and helpful at check in. Elvis and Caden were also very helpful. I'm pretty sure Blake does something helpful around there but I cannot verify that.
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September 2023 by Andrew Lorinser
We reserved a minivan in March for a September date. When we picked up the vehicle, they said they could get a minivan in time for us. So we ended up with a large SUV instead. It just blows my mind that they could not find a minivan in 6 months. However, the vehicle was clean, staff was friendly and pick up and return were easy.
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September 2023 by Stephen Robinson
Was very impressed with the customer service at this location. Whitney Sethney did a terrific job and has a wonderful attitude.
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September 2023 by R W
We were dropped off by our hotel and they had nothing ready for us had to take a Uber to airport
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August 2023 by Eli Fherepair
I went to this location to rent a car through my insurance due to a claim. They guy offered me different types but when find out it was through insurance his actitud change and stated they no car available at the moment until next Monday. I requested to speak with supervisor who didn't help much just to apologize for the same but again said no car available,. At the same time a white person came asking for a car rental and they were all nice and offered this person a variety of cars. Obviously this people are preferential and racists, no point yo argue,. If you're not white, don't go there.
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August 2023 by Gabriel Vanslette
Great experience picking up and returning, adds to the overall enjoyment of my vacation.
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July 2023 by Mike Walker
I recently had a terrible experience with Enterprise Rental at their [location]. The customer service was absolutely abysmal. The staff members were not only rude, but they seemed to have a vindictive attitude towards customers. Instead of paying attention to my needs, they were too busy talking to each other, completely disregarding my presence.To make matters worse, I was shocked to discover hidden charges on my bill. I was charged more simply because I asked for a different car due to the dirty interior. It is outrageous that I had to pay extra just for wanting a clean vehicle. It felt like a complete rip-off.Furthermore, the poor vehicle maintenance at this location was evident. The interiors of the cars were disgustingly dirty, which is completely unacceptable. But it didn't stop there. I encountered faulty vehicles with safety concerns, such as bald tires and malfunctions. The key fob batteries were almost dead, and the last rental car I had was clearly misaligned, constantly pulling to the right. It was a safety hazard and a major inconvenience.Overall, this location is extremely poorly run. There seems to be a high turnover rate, which is not surprising considering the staff's lack of care for customers. This lack of care extends to the management as well. It is clear that they do not prioritize customer satisfaction or the overall quality of their service.I would strongly advise against renting from Enterprise at this particular location. Save yourself the frustration and disappointment by choosing a different rental company that values their customers and maintains their vehicles properly.
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July 2023 by Mariam Koivogui
I got a rental car from Enterprise Rent a Car of Burnsville a couple weeks ago while my vehicle was at the shop. The lady who picked me up was a nice person.She made sure I got the rental that suited my budget from the insurance company. I was completely satisfied with what I got for the two weeks rental. Will definitely recommend this location to someone.Keep up the good work ?Blessings ??Mariam-Déborah
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June 2023 by Perry Reinhardt
Luke was amazing at the Avon Colorado Enterprise rent a car. He defines what good customer service looks like.
