JCPenney is a well-established retail store offering a wide range of apparel and home furnishings. Customers appreciate the consistently good selection of men's clothing and home goods, along with great deals and discounts, especially during holiday sales. The store is known for being clean, organized, and well-stocked, providing a pleasant shopping experience. The friendly staff enhances the atmosphere, making visits enjoyable. While some reviews mention a decline in merchandise levels and the store's location within a mall with many closed shops, overall sentiment remains positive. JCPenney also offers convenient services like same-day pickup and free shipping, making it a preferred destination for quality clothing and home items at decent prices.
The Burnsville Penney's had employees who went out of their way to help me find clothes and gifts for Spring. If they didn't have the item I could order it or have it sent to their store from another store.
March 2026
cashiers at the return counter were incredibly professional when a woman in scrubs came in and started yelling and disrespecting everyone the second she opened her mouth. sorry yall have to deal with her
February 2026
Had what we were looking for. As well as store manager came by and was very helpful.
