Metro Sales Inc. (MSI) has been delivering exceptional office solutions and customer service since its establishment in 1969 and became employee-owned in 2019. The company focuses on providing a total office approach, offering hardware, software solutions, and managed IT services. Customers have praised MSI for its quick and effective telephone customer service, with calls answered by knowledgeable staff who genuinely understand their concerns. The Metro Sales team is recognized for its timely and high-touch responses, particularly in troubleshooting office printers and copiers. Reviewers have reported positive experiences with the company’s technicians, who provide prompt service and valuable tips for using their equipment. Additionally, customers appreciate the kind and approachable nature of the sales and service team, making it easy for those with limited technical knowledge to seek help. Overall, Metro Sales Inc. stands out for its commitment to quality service, fast resolution times, and a friendly approach, earning high recommendations from its clients.
Vang was courteous, professional and prompt! Thank you MSI
February 2026
Very responsive, top tier communication before & after service calls. Fixes what they say they will fix. Our tech (Steve) is honestly one of the best service techs out for any of our vendors.
December 2025
I could not have been more pleased with the service MSI provided in making programs for my dads funeral. They were so beautiful and the quality couldn't get any better. We got many compliments from the guest attending the service, and the Father even said they were the nicest programs he'd seen in all his years. Thank you!
