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November 2023 by Barbara Lott
Paula had great customer service skills, she gave me a tour and broke down prices gave me a choice of picking a unit that fits my needs.
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November 2023 by Cynthia Kania
My husband & I rented a storage unit yesterday @ the Burnsville location.Cassie was So Awesome, she spent so much time with us touring the facility & showing us different sized units & answering many questions. She actually took the time to listen to our needs & cared about solving them!!!She is Truly A Breath of Fresh Air & Such An Amazing Person!!!!! She is the Reason that we rented a unit with Metro Self Storage, and we will be renting a smaller unit as well!!!Thank You So Much Cassie, for making our move So Much More Pleasant!!!!!Cindy & Kevin
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November 2023 by Donny Robinette
Paula was very patient and helpful. I enjoyed her and her teammate they were very knowledgeable and always laughing and smiling. Thank you for a positive experience.
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October 2023 by Safiya Farah
Paula is amazing. Gave me a tour as soon as I entered. Showed me different units available and went over prices and fees thoroughly. So happy that this was a smooth process unlike other storage companies I’ve been to. Also I’m so happy about how clean the storage spaces look!
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October 2023 by D T
Paula was great and very patient with me. She was very kind. If you need help getting a storage unit, she’s your go to girl ?.
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September 2023 by Brandon Phelps
Paula was very friendly and professional when meeting. She answered all of my questions with ease. I am happy with the service provided.
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September 2023 by Katie Peltz
Paula the property manager and Cassie were a great help! Excellent service and beyond helpful! I recommend using Metro Self Storage in Burnsville.
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September 2023 by Rose Gonzales
Paula was a great help with showing me around and go through step by step process. She is a wonderful employee to make me feel welcome for my first time having a storage unit. Thank you Paula
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August 2023 by SUSAN MOKUA
Miss Paula was great. She was friendly and helpful. Walked us through everything. Answered all questions and clarified the ones we didn’t understand. Basically, she’s awesome. Hope to work with her always on my lease time.Definitely recommend metro storage. Very clean.
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August 2023 by Andrea Vigen
Paula took the time to assist me even though I stopped in minutes befor closing. She was very helpful and informative. The place was very clean and bright.
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August 2023 by Dani Elle
Paula was very helpful in answering all questions and showing us where to go for our unit. Building was very clean and felt very safe. Happy I picked this storage facility!
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July 2023 by Sarah Bute
I worked with Paula who helped me get set up with my storage unit and she was amazing to work with! The facility is so clean and I feel comfortable coming into this facility at any hour to access my items.
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July 2023 by Paul Reese
Online reservation didn't work even after signing and initialing in all the required boxes. Paula, the manager at the location saw my frustration and was patient, kind, and helpful in getting me signed up with a better unit than I (thought) had already rented and paid for online. Paula saved me as a customer by patiently and quickly guiding me through the process! I got my unit at the internet special price and she turned me from frustration into a satisfied customer!
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June 2023 by Alejandro Lopez
Very nice storage. You can buy packing materials for your move, drink tasty tea or coffee ☕️. Need to admit very helpful and professional store manager Paula. Easy online renting.
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June 2023 by Sholanda D
Paula was very professional and informative. She knew her way around and had her notepad on hand. It literally took about 10-15 minutes to get the unit. I’m happy with my storage purchase and also the pricing is fair! Clean environment, and beverage area for all the coffee lovers!