PetSmart is the world's largest pet supply and services retailer, providing over 10,000 products for various pets, including dogs, cats, birds, fish, and small animals. Customers appreciate the clean store environment and the care given to the animals. Staff members are noted for their knowledge and friendliness, with one customer highlighting the assistance received from a helpful employee. The grooming team has received high praise for their calming approach and quality service, especially for nervous dogs. Many customers feel reassured after switching from other stores like PETCO. The Burnsville location is particularly recommended for its excellent dog training classes that address individual issues effectively. Additionally, the store offers convenient online shopping with local pickup options, as well as dog training, grooming, boarding, and adoption services at select locations. Overall, PetSmart is recognized for its organized layout, ample parking, and courteous staff, making it a preferred choice for pet owners.
Nice and friendly staff, who also own similar pets and have good experiences to share.
February 2026
Wonderful, Kierra and Courtney were very pleasant and welcoming on our mini doodles first grooming as well as got us into an appt last minute thankfully.
February 2026
Mack did such a great job grooming my dog, Sadie! She came home looking amazing and you could tell she was comfortable and well cared for. Mack was so friendly, professional, and clearly great with dogs.
Everyone at PetSmart was also super welcoming and helpful from start to finish. Really appreciate the whole team!
