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January 2024 by Mike knott
Stauer has beautiful and unique items, jewelry in particular. Coupons are everywhere to get what you want at "discounted" prices. Every now and then you'll come upon a good deal on their website or in the bazillion magazines in which they advertise. Why 3☆s? The high "Standard Delivery" charge of $29.95 can sour any savings you thought you were getting.
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January 2024 by Bruce Hadburg
I ordered an amethyst tennis bracelet and scarf; Total $118. Stauer ADDED $19.95 for shipping and $4.75 for shipping insurance. The $20 charge to ship a scarf and bracelet represents added profit. Shipping insurance is unnecessary if the items are shipped via UPS or FedEx; these carriers include tracking. The extra $25 in charges significantly reduces the good feeling one gets from a so-called $50 discount. What a disappointment......
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January 2024 by Joseph Demartino
My experiences have all been positive and the jewelry is exceptional.
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January 2024 by Bemused C.
Ordered a jewelry set of 3 pieces in late November 2023. One of the items was delivered within a few weeks. The other two are STILL on backorder (it's now the end of January 2024) with no estimated delivery date. I have sent messages only to get an automated response. I have called Stauer and got a rep who also couldn't give me an estimated delivery date but promised to remove the shipping costs (I haven't seen that removed from my order yet). I"m hoping that I can receive the final items by Valentines' Day but I'm thinking that will not happen. All I can say is there customer service is CRAP and they don't deliver as promised.
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December 2023 by M R.
Well, You definitely get what you pay for! The least Stauer can do is mention in the ad that the item is 15 times smaller then it appears! Nothing but false advertising! The necklace came all tangled up and barely there!
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November 2023 by Siri F.
Bad, bad business practices. I wanted to order sunglasses from them, but instead of making a simple transaction over the phone, they had me on the line for a half hour trying to upsell me. They wore me down and I purchased a platinum upgrade for $150.00, bc they told me I would get the sunglasses ad a discount. And I could discontinue the upgrade within 30 days if I liked. Fast forward 2 weeks and my sunglasses arrived! In the wrong color. So I had to send them back, wait almost the entire 30 days to get the correct ones - and only 1 pair arrived, although I'd paid for 2. So back on the phone with them to get it corrected.... Then I cancelled the $150.00 upgrade, and lo and behold - they wanted to upcharge me for the sunglasses (nothing of this was discussed in any of my phone calls; they told me that to prevent people from getting the discount, they simply include the language in their voluminous paperwork/ catalogues, etc. to CYA). Truly, I feel that they are just shy of being outright criminal in their business practices.
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November 2023 by Tom C
I was intrigued by this retro watch, and caught it at a very good price. I am impressed with the quality and look; it was easy to follow the instructions for setting to current time. The band is stiff, but expected with leather that has sat flat in the box. What a unique look, already received positive comments.Just bought the Dashtronic watch from Stauer this week - can't wait.Buying these as an investment for my son.
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November 2023 by Jack C
Love love love this place and their products! The concierge service is invaluable! These folks really know their stuff!!
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November 2023 by mike starkey
Stauer's advertisement in the "American Legion" magazine for Eagle vision sunglasses caught my eye. The ad said two pair for $49 +s&p. My credit card was billed $132.93!!. ( cs reps could not explain what happened).After two telephone calls to customer service, speaking with Ang.... and Thom...., I was told a credit would be applied back (takes a few days). I also sent a WEB email but no response. As of this posting I have not been credited. It was ordered Oct 5th -today is Oct 17th.I would hope that other Veterans and Armed Forces Member are not being treated in this "questionable" way. You might think twice!!......update...19 oct.2 hrs after posting I received a phone call from Diane (mgr). So sorry this happened, must of been computer data entry problem. I will get you your credit and call you in the afternoon and also the next day. Guess what, no phone calls or credit card credit. In the meantime my credit card was hacked by someone. So am working on that.Guess when my new card comes it is time to get help through VISA for assistance on my credit owed.
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October 2023 by Carl E
I love my staur retro 20 design watch,it looks great firs great even though I have small hands and wrist it fits perfect .I have never been happier with buying a watch before today.
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August 2023 by Barry O
I have been using the retrograde watch for a few weeks now and I love it. The movement is just fascinating, and the watch itself is beautifully made. I don’t normally wear a watch on a daily basis but I find myself wearing this one constantly.
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August 2023 by Peter W.
I have purchased items from this company several times. If you are patient, you can get a good deal. Their regular postage/handling is about $20, but they sometimes either reduce or eliminate it, depending on the offer. They basically sell costume jewelry which is sometimes very nice, but the prices they cite as the regular price are unrealistically high. I have also ordered multiple items and then waited well over a month for the order because they do not ship what is in stock if it doesn't include everything you ordered. The company also bombards me with offers (by mail, internet and phone) which is way too much.
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July 2023 by Bryan V
Great watch I been using it every other day for last 5 months. I usually use seiko coutura but I been getting so many complaints from attorneys and my professional surrounding. I like it, it’s classy watch that works and the leather great. I have small wrist so I put extra hole in the band. No problems nothing but functional and pretty stylish. I recommend this product to any watch enthusiasts for 99$ with coupon you really can’t go wrong.
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July 2023 by Viviano V
I purchased your watch about nine years ago, it is very unique and well made. I get compliments on the watch whenever I wear it.
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July 2023 by James S
I have had my Stauer Dashtronic for over 12 years. It is a durable accurate stylishly unique watch at a very reasonable price that I frequently wear and enjoy and it never fails to get noticed and start conversations. It odd not only a dependable timepiece but a great watch. Thanks Stauer & keep designing and selling great fun unique watches!
