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March 2024 by Ania Williams
They changed my tire the same day I called.Thank you so much!!
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March 2024 by Faith Jessen
Definitely recommend. Angie is welcoming and friendly when you walk in. Sergio is VERY knowledgeable and quick with my 2013 Subaru WRX STI! I’ve been here twice now. My car was taken on an unapproved joyride after getting a new short block and clutch a few days before my tire appointment and Sergio was so kind and took a look at it for me even though my appointment was only for tires. He did find something that was not noticed at the dealership with my shifter so he really knows what he’s doing! I will definitely be bringing my car back!
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March 2024 by Nyajal Mayan
The gentlemen that are employed here are very humble when working with your vehicle. They take pride in their work and are quick I’m always satisfied when I come in this shop !
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March 2024 by Matt Chirpich
Nice place with really great deals going on
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March 2024 by Angie Gislason
Had my engine resealed due to a large oil leak from my timing cover. Valve cover, timing cover and front main seal were all done. I got pictures of the leak and of my engine apart to see how clean the inside was. The mechanic David was great and got it done in a day so I was back on the road.Will be back for my water pump and thermostat.
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February 2024 by Phyllis Senger
They changed my oil and changed my brake lights. Drove home happy.
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February 2024 by Kent Reed
Everyone was very help and explained the issue and resolved the problem... and it was done in a very timely matter while I waited in the lobby. Thank you for your great service. Coach Kent of FastpitchPros
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February 2024 by James Kropp
I had a nail in my tire and they were super helpful.
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February 2024 by Jason Johnson
Worse place I have ever dealt with. Went in for a tire issue and they had my hood open and never asked me if I wanted my fluids topped off ( what if I had my own special blend of products I was using). When they had my truck in the air the technician was talking with other techs about what was wrong with my truck and they were all laughing about it. When I went through the door and said what I thought was wrong they scolded me. Then I just asked them to put air in my tire and put it outside. They had to take their time with the paperwork. By the time they were done I was very upset and probably wasn't the nicest person..... Went to another place on my travels nothing was wrong with truck/tire.....
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January 2024 by Laurie Valentine
Great service,Angie was very helpful in helping me to use my warranty for the needed repairs done. I left with my vehicle the same day.:-)
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December 2023 by J Miller
My appointment was at 9am. The employees all called in sick (information the lady in the front shared with me) My car was ready at 3 pm. A whole day wasted. No communication all day long.
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December 2023 by philipose sisay
I ordered tier online including the installation fee, but when I went there for their service, they tried to make me to pay again for the service. I showed them the invoice but still wouldn't like to accept that. I wasted my time, and I got nothing but frustration and disappointment. This is the worst customer service I have ever experienced, and I will never order from them again. I advise everyone to stay away from this store. They need to improve their customer service skills, and their customer satisfaction policies.
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October 2023 by Mohamed Farah
I have been a tire plus this customer for over 20 years but this shop is the worst shop I have ever been on all of them. I was treated miserably today. First, I brought my car for an alignment appointment that was scheduled couple days ago. I told the receptionist that I needed the alignment done, but if there is any suspension problems that prevents them from doing the alignment then I like to see that. I waited in the lobby for about an hour before the store Manager Told me that I have a loose arm control and they cannot do the alignment until that’s fixed nearly $600. When I ask him if you could lift the car up and show me how bad the problem is he told me I need to make another appointment for that because he’s technicians busy doing an important to work. I explain to him that I took off from work to get this job done for the day. I cannot afford to take another day off for this. He said that we’re here to make money and your services are free since you have a lifetime alignment. He became argumentative and disrespected me in front of everyone and threatened me, throwing me out of the building. After close to half an hour, talking back-and-forth, he brought the car up and pointed to the controller. I didn’t notice any different from the other one, so I took it to the dealer for the second opinion. They test drove the car lift it up and checked it all out and they finally told me all my front suspension parts were in good condition they recommended that I buy four new tires since my tires are wearing out. There is nothing wrong with with the suspension that is preventing them doing the alignment. They simply didn’t do it because they want upsell parts and consider my services free since I have the lifetime alignment. The store manager name is Matt Chirpich. this guy treat me horribly. I deserve better than this. She disrespected me and lied to me. I don’t recommend anybody for this place. I certainly will not come back while Matt is there.
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October 2023 by STEVE OLSON
DO NOT BRING ANY VEHICLE TO THIS LOCATION. Had oil change and on my way to work my dash board lite up with warning signals. Called store and Matt said to bring it back in. Couldn’t because had to get to work. He was rude from the beginning when I walked in. I wish I would of read the reviews from here before I took it to them
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August 2023 by S Baxter
Avoid this location at all costs. Placed an order for tires and scheduled an 8am appointment 2 full business days in advance. Arrived to find I had no appointment and no tires were ordered. Was told I’d be called before noon to return. Received a call after 1 and was told they were ready to put them on. Promptly drove back to the location to be ignored for 40 minutes in the lobby and no cars in the garage. Once we were finally acknowledged with “Do you need something” we were then told because we “didn’t check in” (because I didn’t interrupt her) we’d be at the end of the line. It took over 2 hours to get a set of tires put on my vehicle. Customers shouldn’t have to beg to be acknowledged, especially after numerous mistakes on a simple tire change and being the only people in the lobby for 40 minutes. An entire work day wasted over an easily preventable issue. Also just common courtesy to roll windows up if you’re going to leave a customers vehicle unlocked and parked illegally in a handicapped spot.Service: Tires
