Unique is a large thrift store offering a great variety of gently used clothing, accessories, and household goods. Customers describe it as a place that has everything, leading to great finds and good deals. The staff are consistently noted as warm, friendly, and helpful, with outstanding customer service, including handling mistakes generously. However, some find the store very pricey for a thrift shop and note that some items can be overpriced. The store layout receives criticism for being difficult to navigate, with aisles described as too narrow, making it hard to move around or exit, which could be challenging for some. A specific complaint mentions that purchased electrical items sometimes do not work, and the store does not offer refunds. Despite these drawbacks, many customers love the store and return often.
