The United States Postal Service (USPS) is the only organization that regularly delivers mail and packages to every residential and business address in the country. With over 30,000 retail locations, USPS processes and delivers 47% of the world's mail while constantly innovating to improve customer experiences. This particular USPS location on 13800 Nicollet Blvd offers convenient walk-in passport services. Customers praise the friendly and helpful staff, with reviewers highlighting the excellent service provided by employees like Maquist and Devin. The staff are described as gracious, even when customers arrive on the wrong day. However, some reviewers note that the lines can move slowly, and the prices for post office boxes are high if not purchased online. There are also comments about staffing challenges, with the business reportedly hiring but struggling to find workers, though the reasons are unclear.
These postal workers provide the very best service they can, 30 years of Republican funding cuts I'm surprised they function at all. Thank you for your service postal workers.
September 2025
We had a great experience processing our son's passport. Mohamed is so kind and helped to us with the process, and his colleague was also so kind. 👏 Thank you guys!!
May 2025
We received a package today that left from this location, but don't have a dog. I wish they would just be truthful if they don't want to get out of the truck or it won't fit in the mailbox. Don't be lazy.
