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March 2024 by Geo Samp
We highly recommend Waste Management for your service needs. We enjoy a worry free experience with this exceptional company. The Sampson's.
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February 2024 by Dat Nguyen
Good job
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February 2024 by Walt Bielke
Always on time and Neat
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February 2024 by rbp tcsm-fwd
Got my latest bill and there was a resume service charge on the bill. I had setup scheduled payment and it apparently didn't work. SO WM decided to suspend my service because of non-payment and then once I paid, they decided it would be a good idea to add a $70 resume service fee to my bill. This company is a great example of how forcing customers to go all digital before their systems are fully baked causes customers to HATE them. Fortunately there is a back door customer service phone line to talk with nice human beings like Matt who took care of removing the charge and verified that I am on an automated scheduled payment. IF you are considering WM garbage service - THINK TWICE!! They force you to use all digital interaction after a nice sales lady converts you. After you say yes, you are basically stuck in digital HELL trying to find a way to talk with a customer service representative. DON'T USE THESE GUYS!!!!
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February 2024 by Kim Sherman
Use another garbage service.Service: Trash removal & disposal
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February 2024 by Erin Gable
Have had no problems with service. WM has made garbage pickup an easy process for me.
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February 2024 by Ginny Kress
Pick up is consistent and I have had few issues in the past years since we started.
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January 2024 by Kelly Hertel
Nivre Cutright our WM sales representative is ALWAYS professional and efficient. Never a problem setting up accounts or making changes to existing accounts.
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November 2023 by chuck svoboda
Instead of an impersonal email, we should be called or texted when our trash pick up is going to be delayed for two days.Service: Trash removal & disposal
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November 2023 by Jari Jison
Raise prices whenever they want to. Absolutely no forewarning or explanation. Too many times when pick up service for garbage or recycling is pushed out on non-holidays.Service: Trash removal & disposal
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November 2023 by Mark Lewis
Waste management does n excellent job of handling our waste.Services: House & garage cleanouts
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November 2023 by Peter Spencer
Always friendly and the best part is that they take time to give our pup “Dude” a dog biscuit and sometimes scratches. Thank you!Service: Trash removal & disposal
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November 2023 by Randy Edstrom
Not picking up yard waste on a regular schedule...days late, or not at all. Should be EVERY WEEK during fall clean-up.Services: Yard debris removal
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November 2023 by M A
We’ve been a customer of WM for nearly 20 years and have always been pleased with their consistent service and customer service. With so many other choices for garbage/recycling companies, WM has proven to remain competitive and strives to retain their customers trust.Service: Trash removal & disposal
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November 2023 by Rebecca Tomek
Without prior notification, I was notified that an additional $20 would be added to my bill to slap a new label on the containers. The other providers are not doing this. To have WM come & take THEIR containers away, you must pay $75. Save your money and choose another provider, you will save yourself a lot of money and aggravation.
