First Security Bank is a local bank known for its friendly, personable, and very professional staff. Customers appreciate the experience of doing business face-to-face with a teller in a place where everyone knows who you are, which is not found in larger banks. The bank is recognized for its great service, with staff described as compassionate, especially in critical times, ensuring financial needs are met. Their interest rates are very competitive, and they are straight with customers about the best available rate from the start without later pressure. For home mortgages, the team provides absolutely phenomenal, wonderful service. They are great to work with, going above and beyond to explain the entire process, answering all questions in a way that is easy to understand. The service is timely, smooth, and takes stress off customers' shoulders, making them very good at what they do. The bank's hours are great, including Saturday hours until noon, and the drive-up is open longer than the lobby. Customers highly recommend First Security Bank and have never regretted moving their accounts there.
I've never had a problem with this bank, and the people who work there have always been super helpful
March 2024
I would highly recommend Kevin Welch for all your home mortgage needs. He is very good at what he does, takes great care of his clients, and will go the extra mile. You will not be disappointed.
July 2023
Very professional and wonderful service on our house closing. Kevin Welch and the team at First Security Bank have been great to work with. I would highly recommend them!
