-
November 2022 by Luis Magdaleno
DO NOT BUY ANY BATS HERE…Sad story to a 4 months old bat that cost $200. Milne Corporate office said “sorry no Warranty”
-
November 2022 by NeiL K.
Bought a Miken bat and it cracked. They shipped a replacement bat and that one broke right away. Talked to the warranty department and they said ship it back and we'll look at it. They unexpectedly sent it back with a letter stating it's not under warranty since I used the warranty already. A complete waste of time, money and misinformation by the warranty dept which is Easton Diamond Sports not Miken.
-
November 2022 by Carl Romanik
Enjoy China, Good Riddance
-
November 2021 by Zaddy Gang
Bought a bat from them and on the first day it broke, when I got in contact with their warranty department they said they couldn’t do anything about it even though I gave them everything they asked for to get a new one. DO NOT EVER GO THRU THIS COMPANY THEY DONT CARE ABOUT THEIR PRODUCTS AND THEY CARE EVEN LESS ABOUT THEIR CUSTOMERS
-
November 2021 by Pam Ylinen
WHY are you moving your business to CHINA??? If all companies move there your main buyer base won't be able to afford anything!! DUH?♀️
-
November 2021 by Ryan C
If you want poor customer service and warranty standards, coupled with mediocre bat performance.....look no further.....this is the company for you.
-
November 2021 by Randy Thompson
No faith in Rawlings or Miken now. Moving to China to maximize profits awesome work!
-
November 2019 by Corona Eskimos
This company must like taking advantages of its customers. Sending them faulty bats and making them pay for the shipping costs to send it back. The bat we sent back was out of its wrapper. Not used. Perfectly clean. And they would not accept it back. Then had the mental capacity to send me a letter back with the bat saying “We said we would exchange the bat if it was still in the wrapper and unused, that did not mean wrap it in plastic and send it back to us.”Seriously? That’s great customer service over there. Talk down to customers who have boughten multiple bats from you.Brutal. Total clown show at this place. So not only am I stuck with the wrong bat which they sent me, I was stuck paying the shipping for their own errors TWICE.Never again. Save yourself the headache from this place. They’re greedy, slow and condescending.Thanks for nothing.-Willy
-
November 2019 by Chris Wakley
Bought a $300 Miken DC-41 Supermax softball bat. The bat went through very light usage in a church softball league. Then it developed a huge crack above the handle in the bat in less than 2 full seasons. Sent Miken a letter explaining the situation and was hoping they would help me out as I've bought many bats from this company. They sent the broken bat back to me so now I'm out not only the $300 but the shipping costs. Very disappointed service from such a renowned company. Won't buy from them again that's for sure.
-
November 2019 by Matthew Majher
This company has been a total joke I wish I could’ve given 0 stars. We ordered a bat and they sent us the wrong one. We sent it back informing them of the situation and they sent the bat back saying it wasnt int he original packaging informing us they would not switch them out when they gave us the wrong bat in the first place. Brutal all around customer service and experience with the company....time to find someone else.
-
November 2019 by Kim Germanos
The absolute worst experience I’ve had trying to use there bats. Bought a bat for softball league and it broke in the first few weeks, I had to pay to ship it back and they sent a replacement months later and then had the audacity to ship me the completely wrong bat (not legal in my softball league) and since it was taken out of its original packaging they now won’t exchange the bat and I’ve paid to ship it multiple times. The absolute worst customer service EVER, Steer clear total rip-off and there customer service is useless.
-
November 2019 by Andy Davila
Poor customer service. Their bat broke, and I had to pay the shipping back to them. Then they send the wrong bat back, and I had to pay for the shipping back to them again. Paying for their mistakes. It also takes them forever to send anything back to you.Their reps also come off as rude. Not good. I’d expect more from a major company like this.SAD!
-
November 2019 by Scott Lichtenwalter
Wow had the worst experience with Miken they sent us the wrong bat, made me pay for the shipping to return it and then didn’t even accept the bat and charged me again for the shipping. Customer service is very rude and not helpful at all. Don’t understand how they can get away with this. #corporategreed
-
November 2019 by Ken Fiscarelli
Miken makes great bats!!! Their bats are HOT, there is 100% difference between an average bat and the Miken high end bats. Yes, I have cracked a bat, and Miken has taken care of me.
-
November 2019 by adam duran
Customer Service very poor and comes off as rude and condescending Very uncalled for.
