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March 2024 by Nicole Beck
If 0 stars were an option, this would be it.This is the sixth order I have made where nothing on the order is fully accurate (for this specific location). No customizations, order directions, napkins, extras, ect were accurate. The sandwich I ordered was not what I received and ingredients were on it that I asked to be excluded due to specific dietary conditions. So, a whole order and sandwich that cannot be eaten nor do they respond about it. Do not bother ordering a specific sandwich on their menu, you won't get it anyways.Do not bother to fill out their surveys they send you, they never contact you back, they never do anything about it. Ive been overcharged six times now for their mistakes.Subway has my business now going forward. Highly recommend to stay away from this Cambridge location. Can't even get a sandwich right.
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March 2024 by marlene blowers
Usually they deliver and forget items but this time it was delivered to the wrong address when its marked on the receipt and near my door. Is the driver high? Honestly, I feel like I am wasting my $ tipping. Will not use the mobile app anymore or order from here anymore.
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February 2024 by Jon Harris
This store seems to get a lot of bad reviews. I've never had a issue personally. I do not order on a regular basis as they are expensive. My order was delivered in 20 minutes across town and was accurate. (Even cut in half as requested) Thank you!
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February 2024 by TM27
First time for me. The #5 Vito is good. The bread is great. I'll be trying other sandwiches. The service shocked me. My sandwich was ready when the receipt was printed.
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February 2024 by Corey Moredock
If you want a sub, go to Subway in Cambridge instead. At the Cambridge location, for $9.00, you pretty much get bread and a little amount of things inside. I get that the picture on a website is never what you get but this was not even close. On top of that, the music was so loud my wife had to yell the order to the worker. It was extremely loud and very unpleasant.
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February 2024 by Linda Lee
If you're ordering from this Jimmy John's just expect to receive your food in an hour.If you're ordering for delivery I would recommend maybe doing door dash they will be faster. I should have read the reviews prior to ordering. Many other said it took more than an hour as well. This is a shame.
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January 2024 by Conor O.
The other reviews on this are outdated. Standard Jimmy John's experience. I had my sandwiches before I could even pay. the staff is nice. The bathrooms are clean everything tastes good.
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September 2023 by Ron Dautel
I like this JJs better than most. The workers are nice and understanding. Very freaky fast.
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September 2023 by Collin Wisdom
I have ordered food for delivery 4 times now and has only gotten it in less than an hour one
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September 2023 by Kevin Wojahn
I am a recent convert. I love the food.
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August 2023 by Tony Carlson
I just paid $24 for a sandwich and drink and bag of chips. $24!!The sandwich did not come with one single piece of a vegetable of any sort, none! I ended up with some tasteless dry meat between two white buns for $24, it was
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July 2023 by Wendy L
Great place if you can't eat bread. It's nice to be able to get a sandwich wrapped in lettuce. The meats, cheeses, and veggies are fresh and good quality. My sandwich yesterday was yummy and they're wrapped in wax paper in such a way you can unwrap part and eat it, then unwrap more and eat. Love Jimmy Johns, just wish they had a drive through but not feasible at this location.
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June 2023 by Jessica B
Just to make others aware because I didn't realize this. You can't get all sandwiches on a wrap. They only allow you to get the 3 wraps offered. Their bread contains soy and I have a soy allergy so I wasn't able to eat their food so it's not a review for the food.
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May 2023 by Randal Erickson
We had a miscommunication about what comes on the sandwich, which was my fault, but the willingness of the employees to help resolve the situation was beyond frustrating. They were rude and disrespectful. Their only solution was to buy another sandwich.
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May 2023 by mnogel
C'mon Jimmy...$11 dollars for a small sub is pretty ridiculous, I could've gotten a whole meal somewhere else for that price. Good food but not worth that price.
