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September 2025 by Jonathan Malarkey
Terrible customer service . Earl is very rude and does not care to actually help. To these folks at lares “they are right and customer is wrong”. They try to make up different problems with the part I sent back on warranty. Even with proof of condition they still are sticking with the scheme saying I “cut their rod ends”. They run a sketchy, scummy business and won’t even hear me THE CUSTOMER out. It’s obvious as to why they need to make money off warranty fraud . Don’t worry Earl legal action will be taken if you don’t refund the return, I have proof of condition. You’re trying to run and hide from a simple refund for a defective rack and pinion.
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August 2025 by John Inzitari
Bad part out of the box. To answer the response yes we called tech support first guy we got was not helpful asked to be transferred to a different person second guy knew what was up made recommendations that helped but did not solve the issue. Called back got the first guy again and he was the same unhelpful again wanted us to replace the body mounts on a Mopar stated he has been doing this 30 years and knows what he is doing.
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August 2025 by Bradley Moody
I called Lares regarding an issue I was having with a new steering gear that I purchased. The guy I spoke to was a jerk and he seemed to busy to talk to me and that I was bothering him so I just will return there steering gear back to Summit and buy a different brand.
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February 2025 by Kevin Boodram
We sent a power steering pump to be re-built and they sent us a completely different pump.
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December 2024 by B P
I ordered a new pump from Summit Racing. It drop-shipped from Lares. The shipment arrived very quickly and everything looked great on the outside but when I opened the box, the dipstick cap was cracked. I messaged Lares directly and told them of the issue. Kal Uthe, the senior product manager, replied to my message the next day asking for a photo of the packing slip to ensure the proper address and that he would get a replacement to me right away. That was on Monday. Today is Saturday and my new dipstick/cap arrived. No issues. No hassle. Just an American made pump manufacturer doing their best to fix a problem beyond their control. Thank you Kal! Thank you Lares!
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September 2024 by derrick maynard
I ordered a new power steering pump 12155 from summit racing for my 1978 trans am. Out of the box, my shop said this is no good its leaking... Who manufacturers parts that not QA'd to companies to sell bad products? This puts Summit Racing in a bad position to buy parts from. I called Summit who is known about this company to sell parts that have issues.. what are we doing out here ?? Now my trans am is leaking fluid in my driveway waiting for Summit to deliver another hopefully not failed part from Lares.
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April 2024 by Chris S
This is a garbage company that makes garbage parts and will not stand behind their warranty. Get a steering box anywhere else. In reply: Yes, I did contact lares for a replacement. They denied replacing it and instead offered to sell me another box.
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April 2024 by Steve K.
Unfortunately, I did not have good experience with this place. They sent me the wrong ZF power steering pump. Unfortunately I had to send it back and pay for shipping cost not only that I sent back my core. They told me the ZF one was not able to be rebuilt as it was badly scorned, so I asked him can they please send me the right ZF power steering pump?
They said sure we can, that they have one in stock and it will ship it out within the next day. They lied to me and sent me a cheap knock off no name brand and he won’t even tell me what brand it is! That’s really shady!
You sold me cheaper junk that I didn’t agree to!
That’s a terrible work ethic!
I’m not putting a no name junk brand on my car shame on you!
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March 2024 by Daniel
Totally a joke... I ordered a Lares 974 and they sent the wrong one an repetitively told me it would work and it infact DOESN'T work and gos on an tells me they have sold thousands before with no issues but when n fact it didn't not fit instead of taking responsibility for sending me something cheaper than what I ordered they kept telling me they've have over 20+ years and they all fix... Then why do thay make 3 bolt pattern an four IT'S BECAUSE THEY'RE DIFFERENT... Then the CEO said I can put spacers behind it to make it fit an I could cut off the top bolt... 400$ I ain't cutting nothing I want what I ordered not a cheaper one that doesn't even work totally a joke for a company
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July 2023 by Carolyn Lucas
Terrible job on rebuilding the power steering unit and pump. Put in wrong parts/seals. Wouldn't stand by anything!!!
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August 2021 by Mike Barlow
They didn't have the part I needed but they have lots of steering boxes ...
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June 2021 by Robert Hoover
Customer service sucked. Very rude and no help at all.
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June 2021 by James Raschke
An exceptional service of rebuilding a variety Automotive steering parts. If your steering box or steering gear or power steering pump is not available anywhere, they can rebuild it.
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January 2021 by Double T
Great place
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November 2020 by Jim Fink
Known of this business since living in Anoka county where they started on Bunker Blvd. On 65 and passed on to fellow Mustang grp. Looking for a quality product and see other parts stores are selling their REBUILDS as well...keep up the great products in MINNESOTA!
