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December 2023 by Candy Dawson
Went to Minnco (the new one) this morning to deposit 2 different checks into 2 different accounts. I had a deposit slip for one check and just my member card # for the other. I immediately tried to explain to her there are 2 different deposits to two different accounts and Ms. Taylor cut me off before I could get done explaining there was 2 different accounts.... and guess what? Both went into same account. Rather than taking the time to listen to me or look at the deposit slip and the card with my member # on it...she just assumed they were going into the same account. So when she hands me my receipt I had to tell her nope, this is wrong. She rolls her eyes, gets an attitude and was upset with me for her mistake! I try to explain to her again and she's so upset with me that she STILL didn't get it right the second time she tried! All she needed to do was listen, look at the deposit and member card # and things would of been just fine. Finally she had some other teller come and fix her mistake.I'm thinking I'm about done with Minnco. Much better service at Affinity!!!!!
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July 2023 by Vicki Grassl
Went to the Cambridge Minnco Credit Union today at the new building in Cambridge. Wanda the bank teller greeted us with a friendly smile and was so pleasant to work with. It's so nice to see customer service in and workplace these days that is friend and cares about the customer. Thank you Wanda and bank teller for your kindness today. 7/24/23.
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October 2021 by Megan Frye
Nick is PHENOMENAL. I went in to apply for a car loan, and he made it so quick and easy. Before I knew it, I had a check in hand and was on my way to the dealership! I highly recommend Nick for anything loan related. Very professional and friendly service.
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October 2021 by Shawn Eichorn
I have a loan with this company and they were suppose to reimburse me for a laps in insurance on my travel trailer. They only re insured me a partial payment and put the rest back on my loan. Now they owe me money and I'm getting charged interest on the lapsed insurance amount and my payments on my loan are $50 higher each month. Tried to resolve it peacefully with the Asst. Manager Staci Norby but she was unwilling to cooperate and now I have to take them to Small Claims Court over $160. I don't recommend this company.
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October 2021 by Maureen Cattell
Wish they were still open on Sunday . Not sure why not. Definitely have staff issues.
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December 2019 by faith xo
I usually love coming here and the people are so helpful and kind. Recently I went and tried to cash a check and the woman at the counter was very rude to me and not helpful at all, it was really disappointing. I hope I will not meet with her again if I ever go there because she made what usually is a nice encounter and unenjoyable one
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November 2019 by Tucker Johnson
Teller had no problem laughing at my questions.
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September 2018 by Kristine Roe
Don't go after work, holy busy! But the staff was very nice, efficient, and helpful.
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September 2018 by Janine Bost
Very friendly and knowlegible staff. I was very happy that I changed from a bank to a credit union, and glad I chose MinnCo. I also appreciate the varied hours they have at the branch inside the Cub Grocery Stoe in Cambridge.
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July 2018 by Angela Marshall
This bank has been amazing. They have definitely gone above and beyond for us as customers with our vehicle loans. Ms. R. Richardson a huge thanks to you in saving our summer, and our money to get our best possible options. I am now officially a repeat customer and will continue to be so!
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April 2016 by Tom Ladwig Jr.
Minnco is great! The employees are friendly and professional. Your not just another account number here. The only reason I can't give them a full 5 stars is because they have not yet begun to support Apple Pay.
