Pure Xhale is a vape shop, tobacco shop, and licensed cannabis dispensary located in the Crossroad Commons shopping complex. The store carries a huge selection of products including Delta 9 items like gummies, disposables, carts, and drinks, alongside many CBD products, mods, vape pens, pipes, and accessories. Customers report that the store has a great, well-stocked selection. The staff is consistently described as very friendly, exceptionally helpful, knowledgeable, and nice, often going out of their way to assist. The owner is noted for good customer service in resolving issues. Many customers have had good and awesome experiences, with some stating it keeps getting better and better. Some visitors did not like that nothing was priced, requiring staff to look up each item. A few were surprised that prices for items like juice, batteries, and coils were quite a bit higher than online. One repeated suggestion from a customer is for the business to create a members club for products like juice, coils, or mods.
The lady that helped me today was amazing, perfect customer service had the store nice and tidy It looked very nice. Was easy to work with on finding me what I wanted. She was the best employee I've interacted with since ever arriving and shopping from this place. She does her job better than anyone else in there.
August 2023
I absolutely love the young ladies that work there!! Always so very helpful!!! :)
July 2023
I bought a disposable vape, tested it in store and it worked. Then I came back 45 minutes later because the vape won’t stop auto firing. Owner reached out to me and let me come get a replacement!
