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April 2023 by Charlie Hines
H&R Block Advisors is WAAAY better than TurboTax! My advisor at Block prepared everything for me, helped me understand what was being included on the return, and ultimately gave me peace of mind. Their services are very reasonably priced, too. Thank you H&R Block Advisors!
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April 2023 by Mai Choua Thao
This is my first experience with H&R Block. I was looking forward to a smooth, easy, convenient process as they advertise online, unfortunately, this was not the experience I got. I had uploaded all of my documents online, my tax status said that someone was reviewing my documents so I waited and waited for an update. Two weeks had passed and I had not received any further updates nor did my tax status change. I decided to reach out and was able to get a phone appointment scheduled with Block Advisors. I thought ok, maybe this was my mistake for not choosing a tax advisor and just letting them assign me one (this was not explained anywhere on their website btw). My appointment was scheduled for 4pm the next week with Jackie. I had received an email confirmation shortly after with my appointment day and time the following week. A day before my scheduled appointment, I received a reminder email about my appointment except the time had changed (from 4pm to 3pm). I was going to be available for this new time so it didn't bother me too much that it had changed. 3pm came around, nothing. I called the office at 3:15pm for an update, the person I spoke to said that Jackie was working from home today and would have him reach out to me. My appointment was a phone appointment so the fact that he was working from home didn't seem relevant to me. I waited til a little after 4pm and no one had reached out so again I called the office. The lady I spoke to was apologetic and said they'd reach out again to Jackie. She confirmed that his schedule showed he had 2 phone appointments and 1 of those was with me. I asked to be reassigned to someone else, anyone else, it didn't matter I just wanted someone to look at my taxes even it wasn't going to happen today. She said that she was not able to assist me but assured me I was in good hands. It's been 2 days and I have not heard back from anyone. I'm more than disappointed and will be taking my business elsewhere.
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April 2023 by Kathy Jacobs
Got close to the deadline, I was nervous I wasn't going to get them done on time. Sent all my documents in online, my tax person had a few questions, I answered them, taxes done same day. Great!
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April 2023 by Linda Benson
Everything went so smoothly with a great experienced greeter and professional preparer who walked us through the process and answered all are questions!
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October 2022 by Charmaine Wolfgram
Laura Sargent was wonderful to work with. She stayed late to get my things done. I appreciate her dedication & professionalism.
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May 2022 by derek eastman
Arati is so nice very good person.
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May 2022 by Ken Payton
Very good customer service and very professional.
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March 2022 by Katy Burke
Dawn was great! She answered all of our questions and provided super helpful tips to reduce our tax bill for 2022. Our experience overall was great!
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March 2022 by Mandi Murch
Laura Sargent, she is the BEST advisor there is!!! Have been with her many years and each year is a wonderful experience!!!
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January 2022 by Kris Klug
Very poor experience at this block. Not only did they lose my tax information and not tell me about it until I called weeks later, but they severely over-charged me and told me "sorry, not my problem" when I tried getting it to what other people were paying. Sent my taxes in same day as parents and got them done almost a month after my parents (who had more documents than me). Not impressed at all
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May 2021 by Steve Borgstrom
Arati, our tax consultant. She's fantastic! We've had several good years with Block. I am pleased!
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May 2021 by MJ
Absolutely terrible!They do not reapond. Dropped my taxes off over 1 month ago and it has been nothing but a terrible experience.DO NOT Recommend!
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April 2021 by Kimberly Phelps
Arati is the best tax preparer ever and goes above and beyond to make sure you get the maximum allowed for a refund.
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April 2021 by Laurel Benedict
She worked very fast and got it done in one day! And asked me for documents that I had forgotten, so we didn't miss anything.
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April 2021 by Ivy Kyles
I've been working with the same person for 10 years. I will continue to work with her as long as she works there
