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August 2023 by Jessica Giese
I would spend the extra 5 min and drive to the Eden Prairie location. I had a bad experience with a woman worker here who was unwilling to fix my issue and then blatantly talk about me while I was in the store to her coworkers.
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August 2023 by Gabriel Luna
Its worst then the dmv. I don't understand how this is still open. Unfriendly and unless staff. They seem to be annoyed by having something to do.
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June 2023 by Koorosh A.
I got a pretty fast service to ship my package, responding quickly to all my questions and got help to find a perfect size package for my stuff to ship! Thank you FedEx! Thank you sherylnn!
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June 2023 by David Laura B.
If I could give zero stars I would. This store does a terrible job and will not make it right. They cut my postcards wrong (I ordered 150 and almost 1/2 were cut crooked). They were willing to "reprint and cut" new ones but not immediately, I would have to come back (I explained I lived in a different town). I was willing to take what I had and use it, but wanted some compensation for it-discount the order (not even for free) and they refused-said I needed to deal with the company I ordered from-yet they are the ones who made the mistake.
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May 2023 by Joanne E
Most unfriendly manager I’ve ever met
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March 2023 by Noe Ortega
Very bad service, I waited 20 minutes to buy $2.00 envelopes. I got tired of waiting and left the store without my envelopes.
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February 2023 by Nathan Roise
The staff here have done wonderful work for Getaway Motor Cafe time after time. Once they even brought a printing job out after the front door was locked (I called ahead). In the rare event something isn't right, they cheerfully fix it. Oftentimes they even complete a job ahead of schedule—and call to let us know it's ready. As a small business owner, having a reliable printing company close by is really great! I hope your manager(s) read this :)
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October 2022 by Christy B.
Evette is the best!! Always super responsive to my email print requests and friendly and helpful.
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September 2022 by Seamus Sullivan
I showed up late and someone still came to the door to help me. It was a huge blessing as I needed my print pick up order today to get it in the mail tonight. Thank you so much for being able to assist me even outside of your business hours!
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August 2022 by Chris L.
Omg learn to multitask. Absolutely demoralizing to stand for 20 minutes to pickup a completed order so the staff could fumble through helping a customer with a print job. Every time the worker stepped back with arms crossed to watch the printer crank out a stack, I thought "huh, you could at least acknowledge me, maybe ask what I need. Maybe realize my order is ready to walk out the door." Restaurant workers solved this a long time ago.
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July 2022 by Steve Soudbash
Location does NOT do passport photos or services as advertised.
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May 2022 by cchezem15
We all know that a lot of places are experiencing a workforce shortage. It’s obvious that is what happening here (or at least I hope so - if not, shame on you Fed Ex for having one poor fellow in the store running everything) The ONLY person working there, Justin, was doing amazing despite having a line of people waiting, phones ringing, and also trying to work on print jobs coming in. He was LITERALLY running. I felt terrible for him but the whole time he kept a professional composure. I wouldn’t have blamed him if he threw up his hands and said, “screw this!” Poor guy was doing the work of three people. I was just there to send off a package and Justin made that process quick and simple even with all the chaos he was trying to handle ON HIS OWN!
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April 2022 by MLJ
Excellent service with many large printing jobs and other help! I appreciate their timeliness and quality and kind service.
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April 2022 by Angie Otto
Robert made returning our item a breeze. Thanks for the fast and friendly service Robert!
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February 2022 by ML J13
This FedEx office does a great job with the print and laminating jobs I requested. Recently, Evette did an outstanding job on a major copy job that had a few challenges to it! I appreciate her great work and the service I receive every time. Thank you, everyone. And special recognition to Evette!
