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May 2023 by Adam
I also experienced a very rude team members ( Candice) at the copy desk similar to other customers reviews. I was actually there for lamination purposes but it’s the same desk. I’ll never go back to that store. There are other copy places close by. Minute man is down the road for copies and target is too for your other office needs.
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January 2023 by Emi U.
Awful printing service. Did the job wrong and wouldn't even fix it. Very unprofessional and both sales staff who are managers where rude.
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January 2022 by Eddie Picha
Was not an enjoyable experience! Bought a closeout laptop and wanted them to set it up with a program. First one had issue and won’t work, second one they brought out had issues and it needed to be updated and programming installed. Waited over an hour and a half for tech guy to install what should have been simple updates and downloads!
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December 2021 by AHMED HASSEN
I went there wanted to make copies and I asked help one of the staff she was like sorry I can’t help you you have to help yourself acting rude as same point, hopefully she is the only one has that attitude I had to leave without the service I wanted..
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September 2021 by Ryan Zunker
Handy place, was able to stop in and find what I needed quickly. Staff were helpful, would recommend
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July 2021 by Warren J.
I walk in. I am the ONLY CUSTOMER IN THE STORE. The are FOUR employees congregated near the entrance. They see me walk in. We make eye contact. Nobody makes a peep. Nobody offers to help. Nobody says "Can I help you find something today?" Nope. Nothing. Instead, they're chatting amongst themselves. I hunt down the toner cartridge by myself and an "associate in training" goes to ring me up. She seems friendly. What the hell is she doing in this s*** hole? She can do better. I try to use Apple Pay. It wants a pin. No way to bypass. I do NOT need to use a pin with Apple Pay. I pay for stuff all the time with Apple Pay without entering a pin. I walk out without buying a thing. Absolute garbage.
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November 2020 by Tito P.
Well how the times have changed, two years ago four starts, today maybe one. Staff not willing to help, walks the other direction when you start to approach them, no one out on the floor. I'll take my business elsewhere
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May 2019 by Natasha Cardinal
They don't listen to their customers, they don't follow instructions, and they are very rude when you called him out on it.
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August 2018 by Aimee
Excellent customer service and a great variety of stuff
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June 2018 by Kate B.
I have been to this store several times - mainly for printing business copies/items. I have filled out Officemax's surveys after my bad experiences and never heard back. I do not find their staff to be friendly. Sometimes a newer cashier will have good customer service, but overall they are crabby. They do not look at or preview your printed items before giving them to you. More than once I've been handed copies where the entire image is not on the page, though I select "size to fit" or whatever when printing. If I ask it is always my fault, and sometimes they fix it, sometimes not. Do not use this store, the fedex across the parkinglot is much better.
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January 2017 by Jb B.
I walked into this OfficeMax last night a few minutes before closing time. (8:57-8:58) I needed to get some copies that I sent to them for printing. I asked, as a matter of fact to the guy who was close to locking the doors, "you're closing soon", he gave me this pissed off look and then said "the F word", so I could clearly hear it! I couldn't believe it. I said "wow" and then he muttered something to himself and kept doing that as the NICE people at the service counter were getting my copies. I was told this guy was the Store Manager as well. What?? Nice way to treat customers! SO unprofessional! Yea, I know retail people can have bad days, but, this guy should be fired, today. I've already filled out their survey regarding what happened to me last night. If you can at all do it, avoid this store. Doesn't deserve anyone's business as long as this guy is running the store. Crazy! J - Chanhassen, MN
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November 2015 by Britta E.
Had some laminating done here this week. The man delivered excellent and friendly customer service.
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August 2012 by David S.
Bought a laptop for my son 20 months ago for less than $450 for Christmas. The Chanhassen location had sold out of the product, so we bought the computer at the EP store with agreement from the Chan store they would support it. The laptop malfunctioned after 17 months. We delivered it to Office Max in Chanhassen, MN, ten days ago and paid a $100 minimum for repair. We just minutes ago got off the phone with the repair technician named Lily who informed an additional $400+ would be needed to complete repairs. Moreover, Office Max currently has the same computer listed for $449--more than $50 less than the repair. We told them to send it back and we will repair it ourselves. Do not buy from Office Max and expect reasonable support.
