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March 2024 by David Farney
I feel like the shop is trustworthy and the technicians do a good job with the repairs/maintenance I have needed. Joe is friendly and knows what he is talking about. He is upfront about what needs to be done versus what could be done, which I think is admirable in the auto repair industry. The work has always been done in a timely fashion and the rates seem to be reasonable.
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March 2024 by Garrett Bolden
Jeremy and the team were great. Got me in same day, took good care of my new wheels. Balanced out great ? highly recommend
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March 2024 by Devon Spiegelberg
Had a tire blow! It was good experience. Gentleman at the front Jay was his name made an unfortunate experience, into a smooth and all fixed situation. Thanks Jay! Veteran friendly as well!
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February 2024 by Ernest Zaccaglin
Guy was very nice personable I’d go back
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February 2024 by andy johnson
Everything went smoothly
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February 2024 by Bill Borghoff
One of the better experiences in car maintenance I've had. Joe was friendly and explained things thoroughly. Will be coming back regularly.
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February 2024 by Sarah Sill
Had a horrible experience at this location today. I respect the fact that my tire could not be repaired. However, the employee tried to bully me into buying new tires and laughed at me. Made me feel very uncomfortable. I would have appreciated more kindness and compassion as you never know what someone may be going through.
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January 2024 by Jesse Atwood
People where extremely friendly and helpful made the buying experience very pleasant and didnt have to wait had exactly what i needed in stock and available immediatly would refer any of my family or friends there because was a 100% perfect experience!
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January 2024 by Katie Nguyen
Very happy customer!
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January 2024 by Earl Brooks
Excellent service, very professional
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December 2023 by Lisa Allen
Had a great experience with Jay! He understood what I needed and found a new set of tires that will work best for the needs of the car. Great service kept me informed on when vehicle was ready. Thank you!
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December 2023 by Christine Woiwor
Easy to make an appointment, friendly staff, quick service, no service issues at all.
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December 2023 by Mitchell Hohn
Very informative technician gave me good pointers and advice, satisfied with the value of the work and care done with car brought in. Thanks!
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November 2023 by JJ Ohman
I hope the manager reads this review. If you are a female wanting to learn more about your vehicle, please stay away from this branch.On 10/31/23 at 4:30 Pm I called the Chanhassen Tires Plus to inquire about winter tires. I had knowledge of the make, model, and size of tires needed. The worker was trying to explain the final cost of operation. At the time, I was holding my daughter who needed my help so I said “here, I’m going to pass you to my husband for a second” with the response somewhere along saying “*sigh* that would be helpful”.A few minutes later after my husband was talking to the person, the phone was on speaker and I asked if there was a warranty for the tires. He rudely said, “I can’t hear her.” Implying that he would only talk to my husband at this point.We have decided to go with a competitor, simple on the fact of the conversation. Tires Plus quoted us $807 and the competitor $946. The additional $139 is worth it to not have to work with a sexist company.
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October 2023 by Mickenzie Wertz
After getting a warranty claim number from Bridgestone. I was told to call this location to have my tires inspected along with my claim number. They said tires plus would call them and we would move forward from there. I called to setup and Jeremy told me they wouldn't warranty them because they were junk Bridgestone manufacturers tires that came on my Ford and manufactured tires for car makers are not under warranty.I then called Bridgestone back and told them what Jeremy said and Bridgestone said they knew the tires were on a new Ford vehicle and that didn't matter they still would stand behind there product that only lasted a year & 1/2 and they apologized for the behavior of Jeremy. They said his job was to inspect the tires and to report to them tread depths and Bridgestone warranty department makes the decision of how I would be helped.They gave me other Bridgestone locations to call that were not Tires Plus. I now have appointment set with some where else.After talking to Ford customer Service and starting a claim #. Because my car is still under bumper to bumper warranty. They reinsured me all tire from manufactured are covered under a tire warranty and the case would stay opened until its resolved.Service: Tires
