I am guessing some of the negative reviews are from people most banks would prefer not to do business with.
May 2023
Been with Klein/Old National over 20 years. Also surprised at a few of the bad reviews. I have always had very good customer service.
January 2022
I was supposed to get a card in the mail never happened then they tell my wife that they know I haven't gotten my card yet and I have to go back in to have them resend the card not professional at all