The United States Postal Service in Chaska is known for its small but mighty team of friendly and efficient staff. Customers praise the team, including Iesha, Stephen, and Sheila, for their excellent customer service, patience, and knowledge. Despite the post office's small size, it delivers top-quality service and makes customers feel valued by knowing them by name and providing consistent, positive interactions. Even during busy times or long lines, the staff remains cheerful, helpful, and attentive, often double-checking packages to ensure accuracy. The team’s dedication shines through, especially during challenging periods like the pandemic, with staff working hard to deliver mail and packages reliably. Overall, the post office offers a surprisingly pleasant experience, standing out as a reliable and friendly place to handle postal needs. Customers appreciate the team’s professionalism and the personal touch, making it a favorite location for shipping and mailing.
Although the wonderful, magnificent and efficient Sheila has retired. Stephen and Iesha are just as wonderful, magnificent and efficient. Knows you by name and offers excellent customer service. Small but mighty little post office.
March 2022
Very helpful and great customer service ? thank you all for working and delivering are mail and packages during this crazy pandemic!
September 2021
Come here a lot and always fast service , got off work very late and was able to get in and out within minutes!!!
