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November 2023 by shantelle dharam
Horrible customer service. They fixed my hood and flew up on freeway. Missed a whole day of work dealing with that. Towed car back to them and they just bungee the hood and said it's all set. Had them fix my brakes. Went to stop sign and brakes went to the floor. They Don't even care just whatever.
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November 2023 by Adam Blue
Helped me out big time on a timely matter! Friendly and respectful! 10/10 would recommendService: General repairs & maintenance
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October 2023 by Patti Raymond
Went there for an oil change and battery replacement. Service on a previous vehicle took longer than expected, but I understand that and was able to meet an adorable Great Dane named Lucky, so no complaints! Workers provided great service and Chris took time to answer any questions. I will be back. Thank you!Service: General repairs & maintenance
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July 2023 by Milan H
I really appreciate this mechanic shop. They have helped me out in a few pinches. They are straightforward and fairly priced
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June 2023 by Judy Scott
After almost junking my old car to a sketchy place, I decided to give the ol' girl a look at repair. It was leaking brake fluid but I didn't think it would be a major repair since another shop had done the brake lines a few years ago. Found Bourke on Google as I needed a shop nearby with a tow truck. Chris was super understanding & accommodating. He gave me a very affordable quote for the tow & estimated repair. Jan was very nice on the phone while setting up the tow. Tim was very friendly & courteous having to tow my car with a recent flat tire as I couldn't get the lugs off to install the donut. (I found out later that Jon put the donut on at the shop.) Dave called me within hours after its arrival with the bad but honest news. The previous shop hadn't done the brake lines as they claimed. Dave sympathetically explained that they were done unsafely & illegally as a lay person might have done instead. He was forthcoming in saying the repair/replacement expenses would far exceed my car's worth. I was sad to hear confirmation that my car finally needed to be retired. I learned that they buy junk cars so I talked to Jon. He offered me a very favorable price for my car even though I was taking my new battery (Jon helped me remove it!) & I didn't have the title. I felt they were so nice & must of took pity on me as I only had to pay for the tow, nothing more. I walked out with cash in hand, my battery, and felt good about it. I even gave the ol' girl a pat on the rear-end. In the end, although I lost my car, I was very pleased with my experience with everyone that I came in contact with, including Lucky. I wish I would have found them sooner! I wish I could give more stars!
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June 2023 by Jamie Johnson
Brought in my car at the last minute today and Kris had me in and out! Thank you Kris!Service: Auto maintenance
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February 2023 by Jennifer Ferret
I have been taking my vehicles here for years! What a relief to have mechanics I can trust!!!
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October 2022 by Michelle Willis
Place was clean and well organized and staff is very knowledgeable
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September 2022 by SayRay Protasio
Amazing! Dropped car off Monday night, was ready for pick Tuesday night. Very reasonably priced and honest. Took car of my exhaust for a fraction of the price the other places wanted. Excited to say I have found a great new mechanic shop! Give em a shot!
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September 2022 by Desiree
Swift service and ability to drop vehicle off outside of business hours. Prices are reasonable and excellent customer service reaching out with quotes and availability to do the work.
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September 2022 by Brohdy Avery
very reasonable on prices and honest.. couldn't ask for much more
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July 2022 by Doug Christianson
If you like your dollar to go further than with the big shops and try to support local ... here is your place. Quality work. Salt of the earth folks.
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June 2022 by James Eddy
They do a good job I send anybody's there
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April 2022 by chase gilbertson
I stopped in yesterday and had a great experience at their shop. Very professional and personable.
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April 2022 by Peter Reichert
They're pretty good, they guarantee their work. Jon is very accomidating.Service: General repairs & maintenance
