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November 2023 by Google user
Two hours for a spare tire change for us broken down outside?? Three people just standing chilling, nope. Fix ya selves
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October 2023 by Jack Daniels
Two hours for a spare tire change for us broken down outside?? Three people just standing chilling, nope. Fix ya selves
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June 2023 by Heidi T.
I have had horrendous experiences at Blaine Fleet Farm before, but today was the final straw. HORRIBLE CUSTOMER SERVICE by rude, incompetent employees. On line order screwed up again. Hung up on by a yard employee after he told me he had better things to do than deal with me. Spent way too long on the phone with corporate and the store trying to get my order fixed. I was finally assured it was fixed and told to pick it up in-store and the service desk would be told what was up. Go in to get the order and I get accused of not paying for it! How??? It was an on line order!!!!! Asked for a manager, who happened to be the one who assured me all was well this afternoon. She was almost as rude as the yard employee. Clearly you don't want my $1000/month. Menard"s, Chewy, Tractor Supply, and Spike's and Houle's will gladly take my money, I'm sure. NEVER AGAIN. And if you think I'm kidding, just know I've boycotted a local tack shop for 30+ years for similar crap.
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December 2022 by pinkie christiansen
Horrid place. Got a flat tire on the highway parked here waited two hours for them to open to be told no one can look at my completely flat tire till Tuesday. Ridiculous today is Friday. Lady was extremely rude. Will never go to a fleet farm for anything.
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November 2022 by Kalena V.
Purchased a reel here a couple days ago and when my husband and I realized it was the wrong size we came back to return it within 3 days. We went to customer service and the girl there (which I forgot to ask for her name) called for someone from sporting goods to come check it out before we can return it. This took me aback and I asked her why because I never had this happen with returns before here and she assured me it was because of the policy. Mind you no where on the policy states that they must have someone to suspect it before returning an item that is new and unused within 90 days, but we still continued to wait for the person she called to come over. When the sporting goods team member came over he took a look at the reel and asked my husband and I what we had done with it which we proceed to say that it was never even used. He then accused us of making a dent in the reel and said that he would have to call the manager over. At this point my husband and I was very confused and irritated with the fact that he would accuse us of returning a reel with a dent when we never even opened it. My husband decided to take a look and it was just a piece of tape!! No dent, just a piece of tape. There was no apologies made whatsoever nor accountability made to their mistake, definitely do not recommend this place.
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November 2022 by Jon Johnston
Sad to say this is no longer the place for auto service. Primarily oil changes. They were a fair price but now the price is $15 higher. I get it everything is up but that is a 25% increase. Come on. Next they only now cover 5 quarts of oil down from 6 so add 6.99 for the extra quart my truck needs. Lastly they don’t have my filter in stock. Only option is one off the floor that adds another 11.99 to the oil change cost. What about the cost of the filter you didn’t have that is build into the price. Yes my fault I waited a bit and needed the oil change done now but work has been busy and I made the appointment a few days ago.Back to the dealer I guess. No reason to come here when it’s the same price and same hours.
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November 2022 by Mark Schwope
Very poor service experience at this store. Went in for tires and an alignment. The day service gal at the desk seem very detached from her job, borderline rude as a customer care representative and not very knowledgeable on tires at all.I had to specifically ask how the alignment diagnosis came out, she told me we had loose lower ball joints & steering. These items will need to be repaired and then another alignment will need to be done. It would have been good to call me and ask me if I would care to go foward with the alignment.Services: Tires
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July 2022 by Christopher H.
Do not buy automotive batteries from this store, they do not honor the warranty on the car battery if anything goes wrong, regardless of time. Bought a new battery with 72 month warranty with 24 month full replacement. Battery died after 22 months and was told by the store the warranty was no longer valid since it appears to have frozen at some time. They can invalidate the warranty at anytime and at their discretion. Not trustworthy at all. Also was given an attitude and rude service from the auto service center employee.
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June 2022 by Alex Horner
LAZY auto repair service. Went in for an alignment ment appointment that I already scheduled, then u go in for the appointment for only ANOTHER APPOINTMENT? To sit there for 2 HOURS more for my next appointment for them to cancel on me saying it was a warranty issues cause my tire rims were a different size. ONLY to find out later from another shop that I have no different tire rim sizes....I checked it out myself....and fleet farm LIED to me...all tire rims are the same..lazy auto service...this was done on May 8th 2022....don't go to fleet farm for auto repair
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June 2022 by Chong Lor
The young lady at the front auto services was somewhat rude and was snarky when I asked her to repeat herself when she was talking too fast. Otherwise no other complaints everything else was satisfactory!
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May 2022 by Dianne Brockmueller
Had what I needed at a price I could afford. Also very pleasant and helpful staff
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May 2022 by Percinette Orille
Great people to deal with in tire service area.
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March 2022 by Corey F.
If I could give a rating of less than one star, it would fit this store. We have spent thousands of dollars at this location over the past several years, but we will not darken the doorstep here again. Absolutely horrible customer service! My husband is disabled and was yelled at twice today by workers in this store when he asked for help locating an item. Not to mention we were given wrong directions from a third employee. You should be ashamed of treating your customers this way. Too bad we don't have more Runnings locations in this area - they at least have a clue about how to deal with customers!
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March 2022 by John Jorissen
I've gotten my oil changed and tires rotated at Fleet Farm for years, mostly because of how thorough they are. They unnecessarily lowered the the tire pressure by almost 20 psi and they did not write down tread depth. I will not be back.
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March 2022 by IkweWolf
Kinda sucked. They told me they had the snowblower tires I needed over the phone, I get their, and there lawnmower tires. Would have felt better if I didn't drive an hour to get there
