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September 2025 by Isaac Bolter
Matt and the crew here at Matheson motors are very easy to work with very easy to get along with any question you have the answer it
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August 2025 by Jd Sasse
First car i looked at smelt like an ashtray, burn holes in the seat that was filled with appoxy. So i bought the different cruze. I complained about front wheel bearing noise. (Which i was told was fine) Also noticed oil leaking oil from camshaft actuators which they patched with silicone, intake manifold leaking oil because valve is missing. (Which I bought the intake because its not part of their warranty).
I havent even had my car for 2 weeks and its been in the shop the majority of this time. Not even deiving for 24hrs had no boost code and a severe oil leak. Was told oil leak was fixed when I picked up and vehicle has alot of boost and good to go.
When i picked it up vehicle had zero boost and had no power. Next morning when to start it up and still had no boost. And check engine light on. Looked under hood and no parts replaced (oil cooler) that was leaking. Obviously i am going to look. The turbo has to be removed to fix. Which was never removed to fix oil leak.
Can still smell coolant and also oil burning. So im paying on a vehicle thats been still sitting on their lot.
So far the only person that has been good is Karri with sales. Even though car is sold for $10k and monitored by gps.
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March 2025 by Marshall Hymes
Frank found me exactly what I needed for my budget, they have no pressure and clearly want to ad customers, thanks ill be back!
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November 2024 by John Aderman
Bought a 2017 Chevy Malibu from them few months ago and gave it back after a shop ( caliber collision and a shop in brainerd MN ) looked at it and found it was in a previous accident (3) and frame was bent and explained why good had a big gap and since I'm color blind they saw front end was a different shade then rest of car. Estimate to fix would be 12-15 grand. So I called mathisons and explained what was being told to me. They instantly denied it and said file says car was never in a accident. I have the Carfax. The hood was off a 16 Malibu with different vin from the car
They still denied. I told them to refund my deposit and I will let them keep the few payments I already made.they said no. I dropped car off to their shop like asked to have them go over it.and I left the Carfax on seat on purpose so they seen it. I refuse to go get the car so they sent in the mail they are repoing it.well I told you several times keep it i don't want it specially after being told it should never been sold and is a huge risk and safety on the road.y insurance company even dropped the full coverage because the collision place sent them pictures. Now today I get a thing from mathisons that they sold car on auction and only got 6 grand and I still owe them almost 10 grand and 350 for repo charges. This place is a scam and a joke.if you have bad credit like I do they will take advantage of you like they did me.save the hassle people
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August 2024 by m y
If I could I would be giving negative star review. I’ve had nothing but problems with the company! A year after I bought my vehicle my motor blew because of a bad timing belt that I’m sure they were aware of if they inspect their vehicles before selling them. Any good mechanic knows this stuff. Mathison motors made me go to their mechanic to get my motor replaced under the warranty after having to have it towed to them. The body shop told me I needed to have my ball joints replaced, and I stupidly agreed to have them do it even though I should have asked my personal mechanic about it when there was no issue before. Funny thing is, my tires had marks on them after picking the vehicle back up. Today I just realized after changing one of my tires, it was not my primal 2 tires I had in the vehicle before bringing it to them. I know this because I had plugs in them and there are no plugs in the tires only wires showing, while my other 2 tires are still like brand new. That is corrupt, and very illegal! Do not buy from this company!
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August 2024 by Zachary Graves
I used to have a bad opinion of this dealership and had expressed my displeasure, but when I had no credit they worked with me got 2 vehicles through them and both were very good Matt was my sales guy both times great guy and recommend this dealer to anyone who needs something quick with low hassle.
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August 2024 by Heidi Dodge
pro: got a decent car without issues, fair price, the person acknowledged I could cancel their auto repair plan right away
Con: they required I purchase their auto repair plan, the interest rate was insane
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November 2023 by Bobbie Hanson
In my experience Kerri has went above and beyond for me I saw how she treated other returning customers. She was great with them. I bought a terrain got the free warranty and paid for the extra I'm having some issues mathison is taking care of all of it honoring they're promises... I'm telling you this is a good place to get a car willing t
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September 2023 by Marcus Bowden
Hmmmm, where do I start? Karri, you're amazing and funny! Felt like we were friends and not salesperson and customer during my visit yesterday. The way you handled things all on your own and not stressing is commendable! You delt with the people that was already there as well as helping me and a friend's daughter all together without missing a beat. You were very courteous and joking at the same time and I probably would have been flustered in your position, but everything was handled well and you gave great advice on which direction to go for better test driving. I also appreciate how you handled the paperwork. Previous dealerships that I've been to would be having me in for 4+ hours. Also giving Matt & Paul a shout out for setting everything up for me to get a vehicle!
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September 2023 by Brandice Claxton
Kerri was truly AMAZING at helping us when there was a mix up. She was super detailed and answered any questions we had. Kerri also made it known she saw you when you walked in the door when she was busy with other people. I would HIGHLY recommend working with her.
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September 2023 by Sara Grabowski
If I could rate this a 0 I would! Horrible. I did my pre approval online, submitted all my documents and go in to the store. They had one person working. Granted it was 45 mins to close. Would have liked to give them my repeat business because the first time was great. This time was just a joke. The one person who was working stated we needed an appointment to be helped.. never knew that you can’t go give people money to buy something. Oh well. Maybe should staff better.
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September 2023 by Alex S.
Ten minutes off of the lot the car they sold me completely breaks down. Engine is blown. tried contacting my salesman Paul but wouldn't get a reply. (they were trying to wait the three days so they didn't have to cover the costs). I kept contacting them till I got a reply and eventually they said they'd fixed it. they wouldn't given me any loaners and also offered me to switch cars which then they added that I'd have to pay $10,000 to switch and still have to pay my current loan. Also screwed my gf over when her engine blew and wouldn't fix hers even tho they went agaisnt there own contract.
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June 2023 by Ashleigh Collins
Mathison has been great for our family! Very helpful and friendly. We told Matt what we were looking for and what we wanted and he exceeded our expectations with this truck. The process was easy and the down payment and monthly payments are affordable. The warranty they offer is great all you have to do is keep up with your FREE oil changes and basic maintenance. Not sure how anyone can have issues unless you're not following the contract you signed or don't communicate with them. They are used vehicles so of course you're going to have to do a repair eventually... however test drive it, pop the hood and inspect the car yourself or bring someone with you who knows vehicles. Will get my business again after this truck is paid off if we are looking for another again. Oh and yes the vehicles are a bit overpriced but with your situation with your credit, income or whatever the issue is, I think it's a pretty fair price if no one else will finance for you except Mathison. ? Oh and the dogs running around are always fun to pet too coming in lol
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April 2023 by David Davis
The are crooked, I have proof of them taking double payments from my account, they deny they did even though I had bank statements proving, I tried to cancel contract with them but they said I would still have to pay it anyways, so I’d advise never ever ever go through them
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March 2023 by Lit'L Chino
I’m only 22 and I really don’t know much about car sales, to be honest it can be really scary when you don’t know if you’re gunna be taken advantage of. But the people at Mathison were so polite and fun to work with, I don’t think I’ll be going anywhere else anytime soon! Carrie is awesome and so is everyone else! Definitely a good place to buy a car.
