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February 2024 by Dino Federico
Very helpful, good selection of phones and provided alternate solutions to phone charger issues.
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December 2023 by Alexander Bodin
Skyler helped me today get a new iPhone 15 and Apple Watch. He also got me set up on FirstNet which saves me a lot of money as a first responder. He was very patient, knowledgeable and showed he cared while setting up literally everything for me. He set up my FirstNet account, my iPhone and my Apple Watch at the end. Thank you Skyler!
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October 2023 by Kenneth Jensen
P.T., a representative of AT@T at this store was a amazing help with my transition from Straight Talk to At&T, she put up with Straight Talks inability to have my correct personal information and my awkwardness at technology. She was amazing and helpful. Thank you so much P.T.
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October 2023 by Jeanie Schalow
Very poor customer service at this store. They didn't know products that they sell. Employee was not professionally dressed, actually that partular employee I'm speaking of was a female and she was rude when I left the store. I will never do business here again and I will not suggest them to anyone.
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September 2023 by Rochelle Diver
We tried to go with a local store only to be told new service and phone came with an $800 deposit - even with good credit! That’s ridiculous and no other company is requiring that. The man working didn’t offer any other options and was clueless to promotions currently running on AT&T ads. Unfortunately, it was a total waste of time for us.
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September 2023 by Lana Sibik
Cloquet store manager Sara is horrible. I will never go back there while she’s working
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August 2023 by Heidi Kroening
Shania Jensen helped us upgrade a phone yesterday… she was fantastic!! She was knowledgeable and helpful and extremely patient!! Great employee you have!!
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May 2023 by Elizabeth Smith
Was super thankful for Amy for helping me get my prepaid payment updated today. She was very helpful and made sure I was set up and was very professional about keeping my info safe and such. Place is easy to find behind the Taco Bell and all is well. Thanks, Amy!
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May 2023 by Woonandria Wolf
Was super thankful for Amy for helping me get my prepaid payment updated today. She was very helpful and made sure I was set up and was very professional about keeping my info safe and such. Place is easy to find behind the Taco Bell and all is well. Thanks, Amy!
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April 2023 by Tina Vigliaturo
I definitely recommend! I first went to AT&T in October 2022 and chatted with the Manager Mike. I have been a long time AT&T customer and have been happy with the service. A number of years back I tried Straight Talk monthly and hated the poor connection and lack of service area compared to AT&T. I switched back within a few weeks. After reviewing my account and looking at my options, I returned in November and went to a family plan under First-net. I work in Healthcare and my son works In Utilities. The family plan with unlimited service coupled with the First-net discount was going to be save our family huge. On top of these savings, every line we brought in qualified for a trade in. Everyone was going to receive new phones! Wow, this was all sounding too good to be true. I mean new phones, unlimited phone plan with hotspot to boot, and it was substantially cheaper. This was so good that it took three different trips to AT&T for everyone to work with Spencer and switch over. Spence was great and the whole family has new phones and paying less than we were before. Now nothing ever works perfectly. I mean we all wish for no glitches or issues but realistically things happen! When things happen is when I want to be working with employees who go the extra mile and are willing to step up and help me through the issues. I want to be clear that we received everything Mike and Spencer represented. The issue that arose was with First-net and my verification as I am a contractor and not a direct employee, so my line was disconnected. When I needed help the Manager Mike went above and beyond to have my line reinstated and ensure I retained the phone number I have had for years. I sat back and patiently waited as he took care of everything for me. I would recommend the Cloquet AT&T to anyone interested in working with a store where customer satisfaction is still a priority. They listened to our needs, provided great money saving options, and most importantly followed through by delivering what was offered.
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March 2023 by JOHN MESSINA
I don't normally leave reviews, but this was literally the best visit I've ever had to any AT&T store. Shania was extremely friendly and professional with helping me upgrade to a new phone and service, ensuring a smooth transition. It was very much appreciated, thank you!
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February 2023 by Brett Fanning
Everyone at the store was incredibly helpful and were available right away. Shania was the one to help and was very knowledgeable and friendly, if she didn't know the answer straight away she promptly got assistance from her manager Paul. All the staff was great. Kudos to the Cloquet AT&T store!
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January 2023 by Colleen Biskey
Always get help and assistance when needed in a timely, professional and friendly manner
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December 2022 by Tim Anderson
12-1-22 went here in Cloquet and purchased a new IPhone. The woman who helped me was very nice, knowledgeable and efficient. I left the store with my purchase at about 5:15pm with the phone in my Otter Box. 12-2-22 I got up and went to work at my desk job for a 6am to 4:30 pm shift. When I got home and settled in after having a bite to eat, I noticed the screen on my brand new phone I’d just purchased 26 hours earlier was broken. I called and talked to the gal that helped me and she said to stop in tomorrow as they were closing in 2 minutes. (Totally understandable) 12-3-22 after watching my Granddaughter all day I went back to the Cloquet AT&T store and was told they won’t do anything about my brand new broken screen. Won’t be back and don’t recommend.
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October 2022 by Jack Ezell
Upgraded from Note 9 to S22 Ultra. Staff in the Cloquet store were most helpful when it came to knowledge of the Samsung lineup and technical specs. Friendly, helpful staff.