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September 2023 by Ethan Larsen
I came in looking for a new vehicle and within a few hours I had a few good affordable options with excellent help and service from Andrew and jimmy. Everybody was super friendly and helpful. Every question I had was answered well and in good faith. I definitely recommend wood city motors for anybody looking for a nice reliable vehicle.
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August 2023 by Isaac Bickford
Jimmy was very pleasant and efficient. Got me lined up and ready to go in no time. I would recommend wood city motors. Made me buying my new Jeep pain free and stress free. I recommend asking for jimmy. And tell him Ike sent you!
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August 2023 by MrKjlock
We worked with JP and it was great. Everything was really relaxed and easy. No pressure. Drove off the lot with the vehicle I have wanted ever since I was a kid. JP really came through for us.
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July 2023 by Jacob Stinar
The dealership its self is not the greatest. Bought one used vehicle there and had nothing but problems. But the one sales rep Brody was great! He went above and beyond to help me into a different vehicle that would meet my needs. If I could I would rate the dealership a 1 star, but Brodys customer service a 5 star! Thanks again
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July 2023 by Trevor Erickson
I've had my 2019 F150 in multiple times for tire cupping problems. They've been rotated at every oil change and have 30k miles on them (80k on truck). Whenever tires are on the front they cup horribly and quickly, but I'm told EVERYTHING is "in spec" in the front end including bushings, ball joints, struts, and even the alignment. They just tell me there's nothing else they can do for me.I'm disappointed in the level of service to say the least.
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June 2023 by Steven Graupman
We recently bought a new Dodge Ram pickup from Wood City Motors and we were impressed by their professional and courteous service. From JP the salesman, Jimmy the sales manager, to Elias who patiently explained our truck's features we have nothing but wonderful words as they made our truck buying experience one to remember.
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June 2023 by Patrick H.
Great people to deal with! I purchased a used Wrangler from them and got a fair deal. Financing was handled professionally and promptly. They are prompt with follow ups and always happy to be of help. I strongly recommend giving them your business.
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June 2023 by Orin Paul
I wish I was better prepared.Financing was great. Alan made the whole process super simple. That part went great, my vehicle is amazing and it's covered by some decent warrantys.What wasn't great was getting fleeced on my trade in. I know the sales guys are just doing their jobs, trying to make the most money, but my salesperson took advantage on my first time financers lack of experience. Upon later review, I definitely lost big on that vehicle. But next time I will be more confident and better prepared.Other than that the process was fine. I'll probably go back in the future but I definitely will go back prepared.
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June 2023 by Katie Scinocca
Worst dealership I've ever dealt with. Called and was interested in a truck. Brandy in sales was the worst person I've ever dealt with. Talk about money hungry. Tried to pretty much tell me how she knew the markets and was save enough to say that the price of a vehicle was a good deal when really the offer made was what 7 other trucks were listed at. Made the offer due to convince for me of not having to drive a little bit further but with her pretty much telling me no and how she wasn't interested and the way her attitude changed made it the most unpleasant experience ever. Save your money and go elsewhere to a dealer who treats their customers with respect and doesn't make them feel miserable for making a offer well within a fair deal for everyone.
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April 2023 by lil s.
This place is trash run the other way, they sell junk cars and have crappy management.
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February 2023 by Steven Shepherd
Jack is a great sales person. He went above and beyond getting me into my new vehicle. I highly recommend going to Wood City Motors in Cloquet for your next vehicle. And tell me Steven Shepherd sent you.
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February 2023 by Danica Klemetsen
Couldn’t have had a better experience! Jack helped me purchase the perfect vehicle for my needs and made the experience so easy. They were able to negotiate a reason with me on a price I was able to afford and helped me make sure it was the best fit for my needs. Thanks you Wood City Motors for making my experience one of a kind!! Thanks to Jack for being so friendly and kind. I HIGHLY recommend purchasing your next vehicle from this dealership!
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February 2023 by robyn stryker
We recently purchased a vehicle from Wood City Motors and had a wonderful experience. Beginning with Ken, General Sales Manager, he made sure he answered all of our immediate questions on the vehicle. When we arrived, the vehicle was washed and out front ready for a test drive. We then worked with Alias, our sales manager. He was very knowledgeable and helpful with the details of the vehicle. He is a very busy man as he was assisting multiple people. We then worked with Kevin in financing and he is a true professional. The administrative staff were all very nice and helpful. We even received a follow up call from Alias, just checking in on how we like our new vehicle. Overall, if you want amazing customer service, great responses, and an awesome team, Wood City Motors is where it's at. Thank you again for the great experience.
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November 2022 by Sabrina Fosness
Purchased my first car with the help from Jack! All around a wonderful experience! He was very nice and extremely helpful! He made sure the car was clean inside and out, answered all my questions throughly and I drove off the same day in my beautiful fiesta! Couldn’t be happier
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November 2022 by J T
So my mom bought a 2016 Nissan centra. A day later I noticed a wheel well fender liner was rubbing on the tire and hanging loose. Brought it to them and the first thing they say is "what did you hit" less then 24 hours off the lot. Then the service tech noticed 3 "hazardous tires he says" and asked the sales guy Tom how they didn't catch this. So instead of replacing three tires they replace two. The third also had two nails in it. Then on top of that they gave the car "the works" before she bought it we noticed from the sticker in the windshield. Which includes rotating and inspecting of all tires, top off all fluids, battery test. I added half a gallon of coolant because that was empty. Windshield washer fluid was empty. The battery was flopping around I installed the battery holder that was laying in the trunk. And they just happened to notice the tires were bad. They claim this is five star dealer I'd give it about a 0 if possible. Only good thing about the deal she got was low miles on the car!! I suggest everyone go over there vehicles with a fine tooth comb before buying from this place. Or bring someone with who knows about vehicles. Better yet shop elsewhere. This should of been a fun experience not a nightmare.When we brought the car in to get the 2 tires done the service department kid almost forgot he even looked at the tires go figure. The sales guy tom said he only knew about 2 tires. Which is a lie. Me, Tom and the service guy walked around and counted 3.When asked about the works sticker he says "yes and no and I'm not gonna answer that" are you kidding me?! Paid over 20 thousand once said and done and this is the service you get. It's worse here in my opinion then when it was cloquet Ford. Like I said before if you have the chance shop elsewhere!
