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February 2024 by MIke Lundquist
They had the phone model, color and accessories in stock. Service day of was friendly and they installed the screen protector for me.The next day we noticed several changes I the functionality of our new plans after being told there would be little difference from our old plan. Upon investigation I found they added a feature my plan included. When I went in to talk about my issues the salesman admitted he did not know the differences between old and new plans or the differences between the current tiers at the time of the sale, and did not own up to his mistakes. It's obvious he was incompetent due to lack of training or lack of caring. If you choose to shop here do your own research on plans before hand.
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December 2023 by Zeezy Clapz
Guys are “android” guys so they don’t know how to help Apple phones
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December 2023 by Rhonda Blight
Great cut and service
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September 2023 by Stephen M
Had a 3:00 appointment today. Got there 10 minutes early and was greeted by a sign on the door that said they "stepped away" and wouldn't be back until 3:45. Drove back to work, pointlessly.
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September 2023 by Jeff Wilson
Had excellent service, salesperson very helpful and knowledgeable of Verizon products.
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August 2023 by Tina Solots
Cody was friendly, efficient and quick! Always a great experience at this store!
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July 2023 by Nya Timmerman
The customer service at Verizon always makes me pleased to be a customer. It was time for an upgrade, and I picked up a galaxy s23. I also needed to add a line for my teen and they hooked up her new line with a free iPhone. We are both quite happy with our purchases, and the employee who helped us was so nice. He even stayed late so we could pick up the phones we had to order.
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July 2023 by Bonnie Muenchow
Cody was very pleasant and explained everything to me.
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June 2023 by alden backensto
The clerk that I dealt with was very patient with me and was able to help me get a new phone as my last one was broken beyond repair and I will be going back to the store for all of my electronics
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May 2023 by Scott Lonne
Went into the cloquet, Mn. store to check on a new phone as my old one is 6 years old. Was greeted by Orace. He was very helpful and I settled on a Google pixel 6. Great deal with $200 off of the phone and $50 towards accessories. I now will pay $9.00 a month for a new phone. Not a bad gig I would say for a new phone. Thanks Orace for all your help.
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April 2023 by Michelle Bubacz
I always have exceptional service here. The Representatives always make sure my questions are answered and my needs are met. Orace, in particular was so patient and kind with me when trying to decide on a new phone, and also very helpful with general questions. The wait is never too long and the service is always friendly.
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April 2023 by Judy Perrine
Great clean store, friendly knowledgeable staff. I will return to this location for all my future purchases.
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February 2023 by Tree Hugger
Hours and hours and hours and hours trying to update my credit card information. Transferred to multiple different lines where I couldn't actually speak to a human. I never talk to these people and then when I actually need to resolve something it's a nightmare (across the entire company). The only guy that actually helped was the Verizon contractor from Walmart. Shameful
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February 2023 by Stacy Goodrich
Cody was really friendly and worked with me to get things traded in and a line added.
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January 2023 by Todd Anderson
This is not a Verizon Corporate store. Charged me 35 for a case and 65 for a screen protector. Cody was awesome.......but the prices, lack of inventory and inability to support customer loyalty (22 years vz customer) is horrible. Do not use this store or Verizon if possible...... especially if u are a sr. They prey on people in need. Find another provider and avoid at all costs.