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September 2023 by tae speed
If you don’t speak Spanish per rip off
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March 2023 by Alex Rekdahl
Update your hours!
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November 2022 by Tiffany Lambert
I love this place. They have excellent customer service and it's never a long wait!Tiffany
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January 2022 by Moh Abdalla
I do not recommend visiting this place @@They will give you the most expensive phone line @The employee is unprofessional
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January 2022 by Stephanie J.
I just purchased a new phone today the man sold me a phone with no sim card. So, I called the phone store at 4:25 PM and I got no answer, Sunday they close at 5 PM. I was wondering why I didn't get an answer he must have been too busy playing a game on his phone. When I was there he was playing a game the whole time on his phone. When purchasing a phone. I hope I don't have to call cooperate, I hope this gets resolved.
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November 2021 by Edward Copeland
Went in for the sim card update,with a fully functional phone. 90 minutes later I was told there wasn't anything they could do about not being able to make or receive calls. Counter help seems untrained.
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November 2021 by Judith Brodin
It's a ok store. Nothing special.
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April 2021 by Linda Hoover
They almost are always able to help me with my phone problems.
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March 2021 by Shawn Roberts
I had a great experience here. The service was incredibly good and I even got a call a couple of weeks later from the manager asking how my services was. Excellent place I would recommend to anyone!
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March 2021 by A KING LIFETIME
Good Businesses
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January 2021 by Wendy Johnson
Employee was kind and very helpful. As busy as he was he got both mine and my roommate's phones set up and data transferred.
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August 2020 by Alex E.
UPDATERecent issues REOCCURRING I'll be switching providers and phones. I have been a Boost Mobile customer for about 12 years now and for the most part I've been a satisfied one. Ive been a Samsung customer for a little over half of that time with nothing to complain about. In fact I've loved the samsungs over the apple phones for years. This week's experience(s), however, have permanently changed my feelings toward both companies. Two days ago from today (24 August 2020) my Android galaxy s8 was intermittently disconnecting and reconnecting to cell towers. Ive had similar issues in the past but they typically resolve themselves although a few calls to customer service have been necessary. Still, 12 years and a handful of calls is a pretty decent record. The issue resolved itself within a few hours and I didn't think anything of it again until the following morning at which point I could not connect to the internet, make or recieve phone calls, or send or recieve text messages. So I had to call customer support at Boost Mobile. I was unable to use another phone right away to speak with the rep so I told her I would have to call back later in order to use the other phone to which she replied they could call me back in 15 minutes so I was happy to agree to a callback. Once multiple hours went by I called them back instead and finally after a walkthrough reset involving a keypad code it seemed to fix the issues I was having. Then came this morning. Today I woke up and my phone couldn't send or recieve group messages or pictures. So, calling once more the representative from Boost Mobile had me go through the reset again. Then changed my roaming settings, data settings, and reset and configured my network. Once they had me reset the network nothing would work. I could no longer do anything at all just like the other day. The rep finally gave up or something because he transferred me to Samsung at this point and I never received any help or feedback options from Boost after that. The Samsung rep seemed at a loss as well. She was just sort of repeating herself and then said we were going to try something then she went silent, albeit still on the line... until she wasn't. The call just ended out of nowhere. I gave my girlfriend her phone back and, pissed off and frustrated still, I started messing around with my settings again on my own. I reset the network settings again and still no luck. So I googled the keypad code to get the factory configuration/ reset up again (##72786). After doing this again, for a total of 3 times, my phone has been fully restored to its original mediocre glory. No thanks to Boost Mobile OR Samsung I realized a second configuration was needed after resetting the phone's network. Needless to say after this embarrassing show of incompetence and ignorance I will be shopping elsewhere for a provider and if you're thinking of switching to Boost Mobile I highly advise you think long and hard about your willingness to trade what you could have elsewhere for this awful display of customer service. Overall I'm just deeply disappointed.
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August 2020 by Glen Kissel
This place never opens on time
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July 2020 by Kate L.
4110 Central Ave NE Suite 206A, Columbia Heights, MN 55421I bought a new phone 2 days ago and I already have to go and get a card for it. She never said anything about having to pay for time on my phone.I like an idiot paid with cash. Now after spend that much money I won't have service by the end of tomorrow. She used my old phone number from my other Boost Mobile phone and did mention that my time on my other phone is up and that she would have to charge me more for July, she just said your phone is ready to use
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July 2020 by Gary Johnson
I went here to buy a phone that was on sale for $79.00. They would Not sell me the phone unless they get to activate it . If not the phone cost is $ 150.00. He then added a bunch of extras charges that was not at all what I needed.DISHONEST when I asked him to remove.DO NOT SHOP AT THIS STORE
