-
December 2023 by Jesse Langanki
So it's kind of a hidden scam. If your debit card expires they start charging you $5/month on your checking account because it requires you to have an "active debit card". They don't send you a new card unless you request one so if you're not careful you fall into this trap over and over. I don't know why they feel the need to scam customers like this. Every other bank on planet Earth sends you a replacement card before your old one expires.
-
November 2023 by Jerad Carlson
Always a pleasure coming to Magnifi! My banker Nichole takes such great care and pride in what she does to help the community. Absolutely love this place
-
November 2023 by M B
Had the for a year Ben great rone help set up my online banking
-
November 2023 by Jennifer Goff
Always the best service! Love being greeted with a smile.
-
July 2023 by Alex Caldwell
Since magnifi took over, customer service is gone.Ive been making some cash payments on a loan in person, and they dont think i did. When prompted that i could settle the account in 5 days, after my check my rolls in (EVEN THOUGH I THINK MY MONEY WAS MISPLACED) the woman told me there was no option but court if i didnt pay today, and rudely hung up. The account could be settled and done in 5 days. not good enough. to the point they hang up on me. sickning
-
June 2023 by Bob Osborn
Financial one was so much better. I’m moving my account to ideal credit union. My credit score dropped 30 points because I was over my credit limit by $19.00. But thankfully this happened before I made the mistake of getting another loan from them. Not one late or missed payment in 10 yrs and $100k in loans borrowed and this is how they treat their customers
-
May 2023 by Les Wiles
Love the workers that were here on this beautiful day; who were very friendly and personable. Mostly women and all of them seemed very feminine, which melted my heart. I definitely did not mind these women running this operation, which looked so smooth.
-
October 2022 by Savannah Dowdle
The merger with Magnifi Financial has been horrendous. From receiving my new bank info, routing number last minute and not being able to get my direct deposit to now being unable to deposit my check via the Magnifi Mobile App due to an error is beyond infuriating. I have no way to get my money until next Tuesday.I will be opening an account elsewhere, this is NOT WORTH the frustration.
-
September 2022 by Matt Croy
Bank manager Ron is very professional until he needs to actually assess figures that matter, like six different single monthly transactions to my account that were not mine.
-
August 2022 by Tosha washington
I would like to express how much I appreciate Nicole and the rest of the staff. When my boyfriend, Harry passed, it was nice to go in and be remembered by name. It may seem like a small thing but when you are really going through things it means something. Thank you Nicole for your kindness and genuine compassion. 10 stars to the entire staff.
-
August 2022 by Evan Jefferson (Evi)
Working with this branch has been an absolute joy! I have been going to this branch (instead of the Blaine branch) because they are much more personable, polite, and make sure their clients are taken care of. Nicole greets me with a wonderful smile every time I come! Working with both her and Melissa made my day absolutely enjoyable considering the context of my visit! Because of them I always recommend Financial One to everyone I know!
-
July 2022 by Mike Vant
Financial One is a great Credit Union and community resource. I've held my business, personal & non-profit accounts there for 25+ years and can't recommend them highly enough. Plus their support of local causes is 2nd to none.
-
June 2022 by Brad George
Great Credit Union. Friendly and courteous staff. Love banking there. Small town feel in the Heights.
-
June 2022 by Sue Betzold
Scheduled appointment started on time. Ron was helpful and was patient and knowledgeable. Great experience
-
March 2022 by Terry Ottman
When I needed help it was there for me. All I want and ask for service and it was provided.