Metro by T-Mobile at 4054 Central Ave NE offers great prepaid plans and a selection of 5G phones from brands like Apple, Samsung, and OnePlus. Customers have praised the friendly and knowledgeable staff for their superb service. Many have reported positive experiences with team members such as Lama, Rosa, and Karla, who provided helpful assistance and resolved issues with phones. Even with language barriers, the staff made sure to answer all questions and deliver excellent customer service. Reviewers appreciated the no-pressure environment and the honest, direct approach of the employees. Many customers felt satisfied with their purchases, noting the competitive pricing compared to other carriers. Overall, Metro by T-Mobile has earned strong recommendations for its outstanding customer care and quality products. For anyone looking for a reliable phone upgrade or prepaid plan, this Metro store is a highly regarded choice.
There was a woman working alone last Saturday, not busy, but consistent. She handled every one with grace. She's very professional, helpful and kind.
February 2026
Ana was fantastic! I came with a friend who transferred his account from Ultra Mobile to Metro By T-Mobile, and we had a great experience. Ana was professional, well-trained, and very courteous. I strongly recommend this store.
October 2025
Usually it’s closed and there is only one person, looks like there is no new phones
