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March 2024 by Kayla Hutchens
I hated the quality of care given to my dog, but, unfortunately, I had their wellness plan. I was stuck with those costs for an additional year, but decided to find a new vet within that time because I would not ever bring my dog back. They began scheduling appointments on my behalf as he was “over due”. The worst customer service, the worst business model, and the worst wellness plan offered.
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March 2024 by Christina Stanley
Very friendly staff.
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March 2024 by Karan Murphy
Currently I am not happy with a phone call re: my pups health. Are the people who answer calls vet techs or pre med because I do not feel my pup is doing well. The person at the other end of the phone does not know my dog's health and when you sound unsure what to say, ask a doctor don't assume.After looking at the Banfield reviews I see they just have a couple of generic comments that tells you who to contact.Pretty sad
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March 2024 by Kwadwo Osei
Very knowledgeable staff...dog lovers
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March 2024 by Eschelon Lewy
This place is a joke. 900$ to examine a cat who doesn't even get out of the carrier.
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March 2024 by Vue Xiong
Had an intake appointment today and cancelled after speaking with a rude person on the phone. Apparently there are workers here who like to just hang up the phone.
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March 2024 by Charli Towne
Banfield really cared about me and my last cat Lady Kensington. When I had her put to sleep, I took it so hard that when I got Lilithey didn't charge me the new one time fee.And I can't tell you how much I appreciated it. So thank you ? ?
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March 2024 by Nurturing Nirvana
All of the staff was very kind, efficient, and effective. Grateful for the wonderful care of my dog kisses.
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January 2024 by senpai lee
The first time I've ever been here, my dog was treated for a uti. I was there for about an hour and a half. They were very thorough and also very kind. The staff was very helpful in educating me on what was going on and how to prevent these problems in the future. Their wellness plan is awesome it did cost me about 230 for everything including the plan. If you're not a patient person this one isn't for you however if your patient and care about your pets full well being than I'd recommend. They were busy when I came in. They got my dog back into the exam room within 15 minutes of me being there. They did a urine test, a rectal exam, vaccines and also an ultrasound like I said very thorough. You can tell their care about your pets well being. They didn't push anything on me just recommend what they think was best. Blaine the vet tech was a sweetheart and so was the vet I saw.
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January 2024 by Jacklyn Nelson
Worst place to bring your pet. Rude employees who like to hang up when things get complicated. Charge you for anything possible and won’t work with you through anything. Never tracked my puppies records something was always lost. They don’t allow you to go back with your pet if they treat customers this way I’d be scared to see how they treat my loved one.
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January 2024 by Lishia R
First time at this location, all of my many questions were answered without judgement. We appreciate the services
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January 2024 by Roxane Sapp
My pet is 4 and has been going there since he was 4 months old. They spoil him there and he is not afraid to go to the vet.
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December 2023 by Terry McCart
We were with Banfield for 23 years with all are animals. When we really needed them they refused. We have insurance with them for 23 years.
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December 2023 by Aubree Hunter
Very kind staff.
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November 2023 by Justin Brandon
Very nice staff. Vet is very caring to my blind diabetic boy.