Best Buy in Coon Rapids offers a wide selection of electronics and appliances, including HDTVs, computers, cameras, gaming consoles, cell phones, tablets, and appliances. The store provides Geek Squad® services and helpful staff to assist customers with their tech needs. Customers appreciate finding specific items like legacy AMD products, PC components, and various gadgets, often at good prices with options for same-day pickup. Several reviews highlight friendly and polite customer service, especially at checkout, where staff handle purchases smoothly and offer extended warranties. However, some customers note that assistance can be inconsistent; there are times when staff are not immediately available or seem distracted, which can impact the shopping experience. The store is generally clean and well-maintained, and staff are helpful when approached, especially for specific departments like dishwashers or audio equipment. Nonetheless, some reviews mention issues such as long wait times for services like car amplifier installation, which can lead to disappointment and exploring other options. Overall, Best Buy in Coon Rapids is a popular destination for electronics shopping, offering a good product range and decent service, though customer experience can vary depending on the staff and specific visit.
Big shout-out to the Best Buy customer service team! They went above and beyond to help resolve a lost shipment issue for my Logitech G502 HERO gaming mouse. The staff was friendly, responsive, and genuinely committed to getting the problem sorted out quickly.
January 2026
Employees are always knowledgeable and if they aren't sure they will always double check to make sure you're getting the help you need
January 2026
The employees were really helpful in helping to find what we needed. Keep up the great work!
