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February 2024 by Erica Doe
I love this pet hospital. I always feel welcomed. I’m going to go off my receipt bc I suck at remembering names. Dr. Amy, Taylor, and I want to say Stacey at the front desk thank you! Let me know if I’m messing up names ?
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February 2024 by motorola m
Thank you to the staff. Dr Johnston and Martina answered all my questions about my dog.
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February 2024 by ifbbcdsl
This is my experience with them on 12/11/23 i took my cat there because in the past Norb Epping gave our pets excellent care and since the son bought the clinic from his dad the it's all business,no compassion, or empathy from any of the staff well Dr.Johnson did a dental cleaning on my 12 year old cat and had to remove a broken tooth and 2 others when I went to pick her upthe tech said no follow-up was needed but before this she had labs drawn to see why she was so lathargic and if not then the Dr. suggested that it might be dental.so that being done.took her home and she would't drink water or eat soft foot so after a few days called them back and asked if they checked her ears ? well they did but didin't put it under a micrscope (ear infection) so a few days go by and still not eating So I call back and martina at the desk says well you can bring her back in to have labs drawnand i said what is that going to show that wasn't there 3 days ago to make along story short if they would've done a recheck onher teeth they probably would've found that she had an Abcess in in one of the teeth they had removed and could have given her antibiotics .Instead my little companion died in my arms waitng for the visiting M.D.to euthanize her 1/25/24@12:30pm I will never go back to these vets again
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November 2023 by Cassie J.
I took my puppy here for all of her puppy shots. They also quicky indentified other illnesses as they came up and got us on a routine that helped get us back in good health. All of the staff was very knowledgeable, patient, and caring! I knew my dog was in good hands. The bills did get a little hefty but that seems to be an issue at most vets in the area.
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November 2023 by Steve Berryhill
Great place! They do an excellent job helping our diabetic cat Peanut.
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October 2023 by Aura Ravenwolf
They're very kind and understanding, I was really starting to like them. The problem came at payment. I made an appointment for behavioral issues and that went great, she was surprisingly calm and they answered all questions I had about her prescription for mood stabilizers, so I made a second appointment for her to be groomed. She is overweight on top of the anxiety/aggression and unable to groom her rear end. They had to put her under and wake her up when it was done of course, and she had her nails trimmed, dematted fur, and looked great when she was picked up. The first appointment cost me just over $100 and that's fine, I got a prescription after all and renewed her rabies vaccine. The second one was a total shock after how reasonable the first appointment was, and cost me over $200. When I asked about payment plans so I could still eat this week, they said they don't do those "kindly and understandingly" handed me a pamphlet for a Care Credit card...I understand that anesthesia and such costs a decent chunk of money..but it would be nice if when you scheduled the appointment and they knew what they would have to do during said appointment (they knew they would be putting her under when they emailed me about times) that they tell you how much it's going to be so you can actually decide when you can eat and pay them.
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October 2023 by Nika Sawyer
Staff offers no information to you. No continuation of care, nothing.Do your homework if you plan to use this vet. You will need to advocate for your pet so they get the best care possible.Staff are very nice though and location is convenient.
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September 2023 by Kravin Morehead
I brought my dog there to get put down because he's 12 years old, blind, and had gotten to the point he couldn't get up on his own without crying from being in pain. It's hard enough when you have to bring your dog in to get put to sleep, but these guys end pretty much every other veterinary in town decided that they can't put your dog down without charging you an extra $75 for an exam which Ray Charles could perform and obviously see that the dog needed to be put down. It's sad the level of greed everybody has gotten to.
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July 2023 by Jennifer Kronschnabel
We brought our Elderly Kitty Boy (14 years old) here to have his teeth cleaned! They were very informative on what I should expect before, during, and after the procedure (they have to be put under anesthesia). I was very worried about putting him under anesthesia, but they were very good about checking his blood beforehand to be sure he was healthy enough! Luckily they didn't have to pull any teeth and everything turned out fine! They even called us the next day to check to see how he was recovering!!
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June 2023 by molly
Kind professional staff. Good scheduling, got in the same week I called. Thank you
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May 2023 by Denisse rose
Been taking my old man there for over 10 years. One of the more understanding and accessible vets. Can usually fit you in the week of, I can't recommend them enough.
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May 2023 by D Larson
I love going here. They have been really helpful in taking care of our obese cat. They work with us to help find a plan that worked.
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December 2022 by Ashley Peterson
Great care for my cat and nail trims rabbit. Always timely and friendly.
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November 2022 by Rebecca McDougle
One of our cats woke up with strange breathing troubles and mucus that seemed like an infection, but when antibiotics didn't work, Dr. Johnston recommended X-rays and tests. Initial tests seemed fine but she agreed with our degree of concern and recommended follow up X-rays that found a huge mass in his nose/throat! She and her team were able to see him for surgery quickly to check it out and possibly remove it, if it was safe to. Turned out to be a huge polyp that she was able to remove!! We appreciate the whole team's care, persistence, and trust for our concern when something seemed weird. Through the process we saw both Drs. Johnston and Lindquist and they are both excellent doctors. Each step of the way they explained their thoughts and the options, including costs and pros/cons. Kitty is doing great, night & day, we're so grateful!
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November 2022 by Tuniyah Ashantice Marie
Amazing staff, brought my cat here and was so organized and sweet, the doctor immediately diagnosed her and got her on meds to help her out. Not expensive and did extra treatment for my girl to make sure she would feel better. Definitely recommend and will probably make them my new vet office. The assistant was super sweet as well did not catch their name but super sweet and my girl felt super comfy with them
