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February 2024 by Elisha Schlipp
I cannot say enough about how great of an experience I had here. Grant was INCREDIBLEY helpful. This was an enormous relief after a recent experience at another location where they seemed like they were trying not to help me. I had an issue with a tire and Grant asked questions in an attempt to get an understanding of the cause. He gave me options and let me decide what I thought was the best course of action for my vehicle. The gentleman who worked on my car was very efficient and friendly as well.
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February 2024 by Leo Erdmann
Great friendly service. Awesome prices. Only took 25 to get in, change all four tires, and leave.
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February 2024 by Colby Wright
Excellent service every time I go there
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January 2024 by Oliver C
We used this store back in 2018, and we’re back again today, 1/18/2024, and nothing has changed it seems…. The quality of service in every aspect was superb….. the pricing was good and I didn’t have to wait for too long either. CJ, I think he is the manager there, he was very kind and gentleman like…just a straight forward kind of man…. he runs a good business. Thank you guys…see you again….
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January 2024 by Jim Doherty
Great Service !!Thank You..
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January 2024 by Lynne Bradley
Awesome service, awesome staff! So happy I found them!
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December 2023 by Linda T.
great helpful friendly place and fast service even for walk in help! Have been coming here for help with our vehicles for years and will continue and alway recommend to others
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November 2023 by Jennifer Flesner
Top notch experience with Owen! Such a nice representative of discount tire and his customer service is something you just don't see these days. Listens, asked questions to ensure your happy with your decision. So patient. Thank you Owen for a wonderful tire buying experience!
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November 2023 by Dewnlafied
I ordered tires online Friday night. They were delivered and installed on Monday. The texting check-in system could be improved. I didn't know if I should've stayed in my car or gone inside it wasn't clear to me. Maybe I missed the instructions. I chose to go inside. My status was waiting for service. After 30 minutes, I go to the counter and ask what's happening? My phone says waiting for service. He says you need to check in here also. Once the car goes in, it takes 30 minutes. I'm satisfied with the service provided. They have an excellent crew. Tires were mounted and balanced, with no vibrations at 70mph. Had an issue with a broken stud and some miscommunication. CJ at Discount Tire reached out and corrected it.
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November 2023 by Kia
Came here to change my tires. I had already bought them online and made an appointment. I wish I knew the name of the man who helped me because he was great! He went to check my tires and was like "your tires are in pretty good condition. They would last you at least another winter Any reason why you're changing them?" That was so kind! I honestly was just changing it because I thought I should. But he told me my tires were in great condition and didn't want to sell me something I didn't need. I'm forever grateful for him! It was nice that he was looking out for me. I will definitely come back again when it is time to change my tires!!!
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November 2023 by Tyghe Vallard
I took my car there too have a leak in one of my tires looked at.They fixed the valve stem and sent me on my way free of charge.Nobody has that level of service these days!I was skeptical when my friend said how great this place was, but now I'm sold. Next set of tires will be purchased from here!
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November 2023 by Ashley Smith
Extremely pleased with the experience we had at this location. Grant was a fantastic sales representative & helped us pick out the perfect tire for both our vehicles. HIGHLY recommend!!
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October 2023 by B V
I've always had good experience until recently. I've purchased new tires online and was a few minutes late to my evening schedule appointment. I gave a courtesy call ahead of time due to traffic and reassured it'll be fine. When I arrived, they were rushing around, locked the doors, started sweeping, and when they gave me my car, they said they couldn't replace 1 of 4 tires due to my lug nuts stripped. I was confused as to how that would happen unless a technician used a power tool to torque it beyond to break it. They didn't want to take the blame and stated that I'd need to get it repaired for them to install the last tires. I couldn't confirm that it was them who stripped it as I wasn't present to see the work on the car, but I just accepted and moved on. When I received the car, it had these white lubricant all over the wheel and tires. I didn't think much , nor was I given any instructions about care. A few days went by, and I noticed that it started rusting away my wheels and made it look like curb rash all around. I was so pissed as not only did they damage my wheels, but I had to repair a stub that they probably damaged it as I've always had it service at discount tires.
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September 2023 by Vlad N.
This is the second time I'm getting tires put on my truck with discount tires and I just wanted to say the coon rapids location did a phenomenal job! I was in and out with brand new tires on in less than 40 min! Scott Brown has helped me twice now and he definitely deserves more than 5 stars his knowledge with tires is incredible! Owen who was at the front counter was extremely helpful as well! He also deserves more than 5 stars! He let me check out the tires on his truck and they were exactly what I was looking for. I had lots of questions and concerns with going to a bigger tire for my truck and he had an answer for everything for me! I would like to also mention Chris "CJ" who was also very helpful in what size would work for my needs. Every one did such a great job helping me decide on the correct tire for me! Thanks and will definitely go here again in the future!
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September 2023 by Deb Segers
I'm sure I wrote a great review! Shane was on top of explaining everything. Great customer service and from the other workers too. What a deal!! I've been telling others, too!
