Hideaway Outlet is a popular business that offers a wide range of products, including smoking hardware, glassware, pipes, grinders, lighters, edibles, and even chocolate-infused mushrooms. The store is known for its friendly and helpful staff, who are always willing to assist customers and even order specific items upon request. Despite some previous negative reviews, the recent customer service experience has been excellent, with staff members being described as "lovely individuals" who are knowledgeable and informative. The store's selection is impressive, and customers have been able to find what they need, even if an item is temporarily out of stock. While the prices at Hideaway Outlet may be considered high by some, customers understand that they are paying for quality, as the store specializes in hand-made, custom glassware created by talented local artists. The store also offers frequent discounts, including a 30% to 50% off sale during the busy Black Friday period. Overall, Hideaway Outlet is a well-regarded business that provides a great shopping experience for its customers, with a focus on quality products and excellent customer service.
I was in here three times in two weeks. Each time I was in there, there was a different cashier, and all three were helpful and got me what I needed.
May 2024
10/10 service today got myself a nice piece for half off was in and out broke my old one a few months ago and I’ve been waiting too replace it till today
May 2024
Friendly staff, great selection of goods. I even requested an incense scent they didn't carry and they ordered it for me. Great location and open late. Can't wait to see the remodeled show floor!
