-
September 2023 by Marie Albers
Repeat customer because of the service, for sure! Sales staff is honest and knowledgeable especially my new pal "Dooner"...her expertise and insight helped me to pick the perfect piece.
-
September 2023 by Michael Fox
Lisa was fabulous in assisting me with selecting furniture, lamps for my space. She was patient and understanding with my needs.In addition, the home delivery team was fantastic.They were here before the expected time window, helpful in placement of items, very efficient and understanding.The entire experience was seamless and would highly recommend them for any of your furniture or other needs!
-
September 2023 by Brianna Harstad
Sam was really great to work with. He helped educate us and answer questions without high pressure. He gave us time and space to discuss but was great about communicating where we could find him if we had questions. I would work with Sam again in the future and would recommend him to others looking to buy new furniture.
-
September 2023 by k
I had an amazing time shopping for furniture with Cody. I was trying to add on pieces to my current sectional from HOM and Cody went the extra mile to write out the dimensions of my choices on paper and showing me how it’ll fit in my space. He was so helpful and had great customer service. It took me 3 visits to decide on what pieces I wanted and each time I asked for Cody and he would come and happily help. Whenever I come back to HOM I want to shop with him.
-
August 2023 by Jen W
I’m in love with this chair (McBride Club Chair from HOM Furniture)! It has the perfect colors for our living room - cream, gray, mocha, charcoal - it’s exactly what I was looking for! Easy assembly - just put on the legs.
-
August 2023 by Patrick Bergstedt
I had an outstanding experience at HOM Furniture, and I can't help but share my gratitude for the exceptional customer service I received. Elizabeth went above and beyond to assist me with the furniture buying process. Her knowledge, patience, and genuine willingness to help made the entire experience seamless and enjoyable.The level of customer service I encountered throughout my visit was truly exceptional. The staff at HOM Furniture demonstrated a remarkable dedication to ensuring that customers find exactly what they need and have a positive shopping experience. The friendly and approachable attitude of everyone I interacted with created a welcoming atmosphere that made me feel valued as a customer.Although the furniture we have chosen did not fit our use case when placed in our home, the return process was very straightforward and made our decision feel safegaurded further. We will be back for other furniture needs in the future!
-
August 2023 by Nicole Vork
This store is huge. So many options. I was looking for a specific couch I found online while looking at a new living room set. I was extremely disappointed at the couch as it looked larger online. The back cushions specifically. I did find another couch that really fit the needs and will consider purchasing, but it was a very good thing I took the time to go view the couch in person before purchasing.The staff were extremely helpful and no one was particularly pushy in any way. Which I don't like so I'm glad that wasn't the experience. I was a huge fan of the decor options and also the immense selection. They have just about everything. I also enjoyed the massage chairs!
-
July 2023 by Jennifer E. Christensen
I have purchased several pieces from HOM Furniture and am very pleased with the quality of furniture and their customer service. Recently a chair broke. HOM Furniture representatives responded to my request for a replacement within minutes and had me scheduled to receive the item that same week. The delivery people showed up exactly at the time they said they would, were respectful and quick, and replaced the chair with no hassle. Very satisfied!
-
July 2023 by Nichole Carlson
DeAnne was super helpful as my daughter picked out her bed and dresser. Neither item was in stock but they were able to get it in the next day. Picked up furniture and everything was there and in great shape. Other staff there were also helpful. Would return and buy furniture again at this location.
-
July 2023 by Michelle Bratvold
We stopped into HOM to check out dining sets. This was supposed to be our 1st stop of 3 planned stops before we purchased. Lewis Turner was our sales associate. He did a fabulous job listening to what we wanted and showing us what HOM offered. He was very knowledgeable, professional and personable, attentive (and not pushy)! We ended up finding what we needed and purchasing from Lewis, and never made it to stop 2 or 3! HOM has a nice selection of furnishings and Lewis was a fabulous HOM associate! We will definitely go to Lewis when we are ready to purchase our new living room furniture!
-
July 2023 by Chris Caldwell
Gerald was very helpful and knowledgeable for only being there 1 week. If he didn't know an answer to my question he found an answer. He knew I thought typical recliners are ugly and found me this gem. On sale and power!The Stone Arch Bridge painting! So beautiful
-
June 2023 by David H
Superb service from *********************** at the ********, ** store. Highly recommend!
-
June 2023 by David H
Superb service from *********************** at the ********, ** store. Highly recommend!
-
May 2023 by Linda Johnson
Had a very smooth experience with web sales at Hom Furniture. Kara answered my questions about a table I wanted and responded quickly to several emails. Purchased the table by phone. Delivery took place today.
-
April 2023 by John V.
Highly recommend not to support Home Furniture, Coon Rapids, MN. I bought a bed, the bed was delivered to my house and the drama started from there. Two male Caucasian came to my house with dirty shoes, I told them to wait at the entrance while I am disassemble the bed....they came in without my approval straight to my bedroom. Myself and my wife were surprised!!! I told them to go downstairs, they continue hanging around my bedroom with dirty shoes.They could not wait because the bed was not disassembled, so they left with the newer bed! We decided to cancel the order and go to small/local furniture store.Please avoid Hom Furniture Coon Rapids, MN
